Product Manager

Product Manager

Pomelo Care is a multi-disciplinary team of clinicians, engineers and problem solvers who are passionate about improving care for moms and babies. We are transforming outcomes for pregnant people and babies with evidence-based pregnancy and newborn care at scale. Our technology-driven care platform enables us to engage patients early, conduct individualized risk assessments for poor pregnancy outcomes, and deliver coordinated, personalized virtual care throughout pregnancy, NICU stays, and the first postpartum year. We measure ourselves by reductions in preterm births, NICU admissions, c-sections and maternal mortality; we improve outcomes and reduce healthcare spend.

Role Description

Your North Star : supercharge our care team's ability to deliver life-changing support by building an intelligent, AI-powered clinical platform they can't live without.

We're looking for a product manager who is obsessed with making clinical experts more effective. This role is focused internally on our greatest asset : our integrated care team. We need to create best-in-class tools that enable our care team to consistently deliver high quality care to our patients. You will be responsible for building the core tools and AI-driven workflows that power our entire care model.

This is a deeply cross-functional role. You will work as a thought partner to our clinical and operations leaders to shape our care delivery strategy. You'll also work side-by-side with other product managers, product ops, and user research to form a cohesive product function. Your job is to get to the root of a problem, and deliver solutions that our care team willingly adopts because they see the clear value for themselves and for our patients.

What You'll Do

• Develop and ship practical features that augment clinical decision-making, automate administrative work, and surface the right information at the right time to drive better patient outcomes.
• Hold yourself and the team accountable for moving key business metrics like clinician efficiency, quality gap closure, and patient engagement. Your job is successful when your products drive measurable behavior change.
• Get in the weeds with our clinicians and operators through deep shadowing, interviews, and data analysis to understand their workflows, pain points, and unmet needs.
• Transform our evidence-based clinical protocols and operational needs into intuitive, seamless product experiences that our team loves to use.
• Scope and build product features, making tough, data-informed decisions to ensure we're always working on what matters most for our patients and our business.
• Ensure every feature built for our internal team is also evaluated for its impact on the patient experience. You'll ship tools that benefit our team while creating a better, more seamless journey for the families we serve.
• Work as a core member of a focused team, partnering closely with your product peers, engineering, design, clinical, and operations leads to rapidly ship, test, and iterate.

Who You Are

Bonus Points If You Have Any Of The Following

At Pomelo Care, we are committed to hiring the best team to improve outcomes for all mothers and babies, regardless of their background. We need diverse perspectives to reflect the diversity of problems we face and the population we serve. We look to hire people from a variety of backgrounds, including but not limited to race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.

Our salary ranges are based on paying competitively for our company's size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Pomelo Care. Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. Given that this role is open to candidates of different skill levels, determining a salary range is challenging. A reasonable estimate of the current salary range is $110,000 to $160,000. We expect most candidates to fall in the middle of the range. We also believe that your personal needs and preferences should be taken into consideration, so we allow some choice between equity and cash.

Potential Fraud Warning

Please be cautious of potential recruitment fraud. With the increase of remote work and digital hiring, phishing and job scams are on the rise with malicious actors impersonating real employees and sending fake job offers in an effort to collect personal or financial information.

Pomelo Care will never ask you to pay a fee or download software as part of the interview process with our company. Pomelo Care will also never ask for your personal banking or other financial information until after you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All official communication with Pomelo Care People Operations team will come from domain email addresses ending in @pomelocare.com. If you receive a message that seems suspicious, we encourage you to pause communication and contact us directly at careers@pomelocare.com to confirm its legitimacy. For your safety, we also recommend applying only through our official Careers page. If you believe you have been the victim of a scam or identity theft, please contact your local law enforcement agency or another trusted authority for guidance.