Service Writer - Spokane Valley, WA

Description

COMPETITIVE COMPENSATION

Starting at $21.00 per hour - Depends on Experience

WHO WE ARE

Bruckner Truck & Equipment is one of the largest family-owned semi truck dealerships in the United States. We currently operate in 40+ locations across 12 states, and we have over 1,500 team members.

Bruckner’s is more than just a place selling parts and working on trucks

We are an essential business delivering solutions to transportation providers – the backbone of everyday life as we know it

We contribute to our local communities

We care about our people

OUR CORE VALUES

We act with Honesty and Integrity.

We value our people and communities.

We are customer focused.

We do what it takes.

WHAT WE OFFER

Competitive Compensation Plans

Paid Time Off and Holidays

Excellent health, dental and vision plans

Investments in Training & Development

Generous 401(k) and Profit-Sharing Plan

Tuition Assistance Program

Employee Stock Ownership (every employee earns shares and has ownership interest in the Bruckner’s organization)

Technician Student Loan Reimbursement Program

Disability and Life Insurance

Internal Promotion Opportunities

Flexible Spending Account

Health Club Reimbursement

Family and Team Oriented Environment

Employee Referral Bonus

Engaging and Challenging Assignments

Drug free workplace

SUMMARY OF DUTIES :

Greet customers and initiate the write up process. Determine the customer’s needs and convey this information onto the repair order. Must be able to communicate well in order to document enough information to properly diagnose the vehicle. Responsible for providing supporting documents to determine warranty coverage and open campaigns. Document requests by the customer such as determining method of payment, arrangements to pick up or deliver the vehicle, authorizations, purchase order numbers and any other job functions as required. Acquire customer approvals, provide estimates, book & close all service tickets considered as waiters. Assist with closing other repair orders as needed. Answer incoming service phone calls. Maintain product knowledge as the Liaison between the Service Department and the customer.

MARGINAL TASKS :

Must be willing to do other miscellaneous tasks as required by and related to the business.

SPECIAL REQUIREMENTS :

Must have good communication skills and the ability to interact well with customers, vendors and co-workers in a positive and constructive manner.

This is a safety-sensitive position for which impairment while on the job would present a substantial risk. As a condition of employment, the applicant must submit to pre-employment testing for marijuana. The position is exempt from the state law prohibiting preemployment testing for cannabis use.

PHYSICAL REQUIREMENTS :

Must be able to pass physical, including drug test. Must maintain a professional appearance. Involves essential ability to climb around, on and under trucks in order to properly inspect and diagnose all types of problems and repairs. Must be able to lift 50 pounds to the waist and 25 pounds to the shoulder.

Want to know more about our family-owned company, Proud that our 1500+ employees view us as the employer of choice! YouTube- Service Department Video () YouTube - Come Join The Family -Video () YouTube - Since 1932 -Video () Don't forget to Like and Subscribe!

Keywords : Diesel OR Trucking OR Dealership OR ADP OR Mack OR Volvo OR Caterpillar OR Allison OR Cummins OR Dealer OR Heavy Equipment OR Trailer OR Truck Sales OR Deal Sheet OR Class A OR CDK OR Frame Shop OR Foreman OR Leasing OR Service OR Warranty OR Parts OR Office OR Semi Truck OR Mechanic OR Google Jobs OR Career OR B2B Outside Sales OR Sales Representative OR Commercial Sales, OR Fabrication #ZR

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights () notice from the Department of Labor.