Manager - Risk Management

Critical Third-Party Risk Manager

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

In this capacity, the Critical Third-Party Risk Manager will be responsible for coordinating cross functional third-party risk management and oversight activities, including the execution of required activities in compliance with internal policies, standards and external regulations.

Role Requirements :

• Manages and oversees activities required to manage some of AXP's most enterprise critical and / or strategic third-party relationships
• Collaborates with Business Units, Engagement Owners and Third-Party Risk and Relationship Managers to drive consistency across critical and / or strategic third-party contracts, incorporate required SLAs, and facilitate critical and / or strategic third-party approvals
• Enables continuous relationship and service improvement through the analysis and aggregation of contract adherence, SLA performance, and ongoing monitoring data
• Aggregates end to end relationship spend, identifying insights, opportunities, and remediates potential gaps
• Identifies, tracks and manages relationship level issues or disputes to closure and escalates to appropriate contacts including Senior Leaders and Executive Relationship Owners
• Enables continuous oversight through the aggregation of risk and compliance measures across multiple inputs including, policy exceptions, security incidents, CAP and OREs, etc.
• Facilitates status update review sessions with Senior Leaders and Executive Relationship Owners
• Develops standard communication processes in collaboration with third parties and business unit stakeholders
• Operates as the relationship contact and coordinator for third-party level ongoing oversight requests, questionnaires, due diligence artifact requests, third-party level assessments, information security related findings and gap closure
• Monitors, reports and escalates third-party financial health, triggered events and negative news
• Coordinates and manages collaborative quarterly review sessions with third parties and Senior Leaders and Executive Relationship Owners

Minimum Qualifications :

Preferred Qualifications :

Salary Range : $89,250.00 to $150,250.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally :

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and / or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Job : Risk

Primary Location : US-Arizona-Phoenix

Schedule : Full-time

Req ID : 25021553