Manager - Risk Management

Account Takeover, Banking Products Team

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The Account Takeover, Banking Products Team, within the Global Fraud Risk Management (FRM) Organization is responsible for balancing Account Take Over (ATO) fraud losses with customer experience at each touchpoint across the lifecycle for our customers.

Job Responsibilities :

• Develop and execute strategies to mitigate account takeover fraud, leveraging advanced analytics tools and technology to detect and prevent fraudulent activities effectively.
• Identify and prioritize key capabilities required to combat account takeover fraud, including fraud detection algorithms, authentication methods, and customer education initiatives in collaboration with money movement and servicing teams.
• Conduct ongoing risk assessments to identify emerging threats and vulnerabilities related to account takeover fraud.
• Implement robust monitoring mechanisms to detect suspicious activities and patterns in real-time, enabling prompt intervention and response.
• Work collaboratively with cross-functional teams, including product development, cybersecurity, compliance, legal, and customer support, to ensure a holistic approach to fraud risk management. Foster a culture of collaboration and information sharing to enhance the effectiveness of fraud prevention efforts.

Minimum Qualifications :

Qualifications :

Salary Range : $89,250.00 to $150,250.00 annually bonus benefits. The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally :

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws.

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Job : Risk

Primary Location : US-New York-New York

Other Locations : US-Arizona-Phoenix

Schedule : Full-time

Req ID : 25021529