Community Manager - Student Housing

Job Description

Job Description

At University Partners we build living communities where students thrive. We combine professional operations with a student-first mindset to deliver quality living and a sense of home.

Position Summary

The Community Manager oversees the full operations of the property — financial performance, staff leadership, resident experience, and community upkeep — ensuring the community runs smoothly and profitably.

Key Responsibilities

• Lead leasing, marketing, and financial planning / P&L for the property to hit occupancy and revenue goals, and maximize NOI.
• Prepare and manage annual business and marketing plans, budgets, and expense projections.
• Collect rents, manage delinquencies, and handle evictions when necessary. Oversee invoicing, resident refunds, and direct-deposit accounting.
• Oversee maintenance, vendor work, capital improvements, and property maintenance to meet University Partners standards.
• Hire, train, mentor, and retain on-site staff (leasing, maintenance, grounds, security as needed); conduct performance reviews and coordinate with HR for associate welfare or disciplinary issues.
• Supervise all leasing and approval activity, ensuring compliance with lease documentation, leasing standards, safety policies, and Fair Housing laws.
• Develop and implement resident retention, marketing, and community-engagement programs (including community events and outreach).
• Handle resident issues (disputes, renewals, maintenance emergencies, after-hours calls) in a professional, resident-first manner.
• Manage data integrity in Entrata : traffic leads, work orders, applications, resident data. Ensure accurate reporting and documentation.
• Monitor local market trends and competition; conduct monthly market surveys and adjust strategies accordingly.
• Oversee move-in / move-out and lease-turnover processes (especially summer turn period).

Qualifications (required)

Preferred Qualities

If you’re passionate about creating great living communities and leading a team that delivers top-tier experiences for residents, we’d love to hear from you.

Join University Partners — where your leadership makes a home away from home.

Powered by JazzHR

0oRgYQ2CrR