Director, Strategic Training & Capabilities

Position Summary

The Director Strategic Training & Capabilities leads the vision strategy and execution of Acadias Commercial Training Center of Excellence ensuring that all field-facing commercial teams are equipped with the knowledge skills and capabilities needed to excel. This role oversees the development integration and continuous enhancement of training frameworks curricula digital learning assets and capability-building initiatives that support both initial on-boarding and ongoing professional development across Sales Marketing Patient Value & Access and Account Management.

The Director manages a team of trainers and provides strategic oversight of brand-aligned training partners to ensure consistency quality and alignment across all therapeutic areas and brands. Working cross-functionally with Commercial Leadership Compliance Marketing and Field Leadership this role translates strategic business priorities into high-impact learning solutions that elevate field performance and drive commercial excellence.

This leader owns and evolves the ACADIA Selling Model guides the development of modern learning systems and processes and identifies capability gaps through data field insights and performance metrics. The Director plays a key role in supporting product launches enhancing field readiness and strengthening leadership capabilities throughout the organization. Through innovative training strategies and disciplined execution this role ensures Acadias field teams are prepared to deliver an exceptional customer experience and achieve commercial goals.

Primary Responsibilities :

• Coordination of the new hire training and ongoing skills / knowledge training across all brands and Patient Value & Access field facing teams.
• Ensures that the commercial training curriculum and on-boarding processes meet the current and emerging needs of the field commercial employees.
• Oversee the development updating and use of all training modules that are appropriate for field commercial employees.
• Creates training materials that enhance the learning process; including study guides home study materials assessments frequently asked questions competitive overviews etc. and works with leadership and P&P on follow-up and consequences as appropriate.
• Leads and supports the trainers in field commercial employee training across all settings which include 1 : 1 meetings conference calls live classroom etc.
• Gathers and analyzes data from direct field observations focus groups and other methods to identify potential training gaps and suggests areas for improvement that will enhance sales performance and achieve commercial goals.
• Manages the training of field staff on sales-related tools and cross functional business rules (ie. Veeva CRM Concur Patient Services etc.).

Cross Functional Collaboration

Systems and Employee On-going Personal Development

Leadership Development

Education / Experience / Skills :

Bachelors degree (science or business preferred) or equivalent combination of relevant education and applicable job experience may be considered. MBA preferred. A minimum of 12 years progressively responsible experience in pharmaceutical or medical sales and training with a minimum of 6 years in a training or sales leadership role. A focus on neuroscience and Rare Disease preferred. Requires prior pharmaceutical sales experience first-line pharmaceutical / biotech sales management experience and vendor and contract management. Experience with product launches and Long-Term Care and Account Management experience is highly desired.

Must possess :

Physical Requirements :

While performing the duties of this job the employee is regularly required to stand; walk; sit; use hands to finger handle or feel; reach with hands and arms; climb or balance; stoop kneel crouch see talk or hear in a standard office environment. Employee must occasionally lift and / or move up to 20 pounds. Ability to travel by car or airplane independently up to 30% of the time and work after hours if required by travel schedule or business issues.

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Required Experience :

Director

Key Skills

Finance Control,Finance,ABAP,Body Care,Avionics,Brokerage

Employment Type : Full Time

Experience : years

Vacancy : 1