Claims Adjuster

Job Description

Job Description

SafeLease is an insurance technology company that specializes in commercial real estate.

We focus on insurance products for the self-storage industry but are rapidly expanding our suite of services. We believe traditional commercial insurance can be distributed faster and cheaper. To do that, we’ve brought the entire insurance value chain—distribution, underwriting, and reinsurance—under one roof to drive innovation in an industry that’s ripe for change.

We're hiring a Claims Adjuster. Reporting to the Director of Claims, this role will be responsible for evaluating and adjusting personal property claims, focusing specifically on the contents of a claimant's storage unit.

About the Role

In this position, you will play a vital role in our small-but-mighty claims department by handling a variety of insurance claims.

To drive our mission forward, this role will :

Lead claims resolution : Investigate, evaluate, and adjust property claims, with a focus on contents within claimants’ storage units

Drive fair settlements : Negotiate effectively with claimants and third-party representatives to reach equitable resolutions

Ensure accuracy : Process payments and maintain precise, up-to-date claim records to support operational excellence

Tackle complexity : Provide expertise and support for complex claims, ensuring thorough and efficient handling

Uphold standards : Adhere to company policies and procedures while delivering exceptional service

Operate efficiently : Perform desk-based adjusting, focusing on streamlined processes without field inspections

About You

We are seeking a detail-oriented and experienced Contents-Only Adjuster. The ideal candidate will have a strong background in personal property claims and a keen eye for detail, ensuring thorough documentation and timely resolutions.

You’ll bring these skills and strengths :

Licensed with 3+ years of experience as a claims adjuster

Proven experience in handling liability and injury claims

Ability to clearly and professionally communicate with internal and external stakeholders

Experience analyzing claims data and make informed decisions swiftly, balancing risks and available resources

Ability to document and ensure compliance while helping improve internal processes and efficiency

Ability to adapt to priority shifts and fast-paced environment by working both autonomously and collaboratively

Desire to work in an in-person or hybrid work environment from our beautiful downtown Austin office

Why SafeLease?

The tech : Our prospects convert fast because we’re solving real problems and delivering serious value to commercial real estate owners.

The team : We’re a team of seasoned pros and sharp operators who know how to move fast and build smart. High standards, low ego.

The stability : We’re well-funded, growing fast, and we make sure our team shares in that success with competitive pay and equity.

The employee experience : We also offer unlimited PTO, full health benefits, flexible work setups, and the kind of culture where people want to show up to do their best work.

If you don't have all the qualifications listed, don't worry! We understand everyone's career path is unique and still encourage you to apply if you feel this role is aligned with your career trajectory.

Employment at SafeLease is contingent upon a satisfactory verification of a general and criminal background check.