Office Operations Team Lead

Office Operations Team Lead

GFTis seeking an Office Operations Team Lead to join our Strategic Services team in Schaumburg, IL! This role follows an on-site work model, requiring regular attendance (5 days per week) in our Schaumburg office. The GFT Strategic Services team, which includes Human Resources, Legal, Accounting & Finance, Office Operations, IT Services and Marketing & Communications, are essential for managing and supporting the company's global operations. Strategic Services is part of a broader strategy to transform the business and improve efficiency. The support of this amazing team of professionals is the backbone of our ability to deliver infrastructure consulting and design services.

This is an excellent career opportunity for an experienced, motivated Office Operations Team Lead who thrives in a collaborative team environment. The role highlights a customer-focused mindset and a passion for delivering exceptional quality and results on every project. As an Office Operations Team Lead, you will independently carry out & manage the administrative office functions, providing advanced administrative support to Office Leadership as assigned, and other staff within the Schaumburg office (approximately 100 people). You will also be responsible for leading and managing staff.

In this capacity, the successful candidate will be responsible for the following :

• Maintain a welcoming, safe, and tidy office environment for clients, visitors, and staff
• Manage company correspondence, including phone calls, emails, mail, and packages
• Assist with timesheets and expense reports
• Assist with travel, conference, and meeting arrangements
• Order lunches and assisting with staff & client meetings
• Review office vendor related expenses, process invoices and adhere to office budgets
• Maintain office resources (space plans, furniture, supplies, office technology equipment, SharePoint Site)
• Work with property management on office leasing matters, sustainability, security access, parking, and work order requests (i.e., HVAC, maintenance, etc.)
• Support the Office Principal and be available / accessible for office business matters
• Assist in internal and external communications and responding to routine inquiries from employees and external entities
• Perform human resource duties working with supervisors / delegates on new hire orientation / workspace and termination tasks / decommissioning
• Lead internal activities / events and compliance of the Employee Engagement & Citizenship Program (EECP)
• Serve as the safety coordinator (update evacuation plans, organize safety trainings, order equipment) and crisis event administrative representative for supporting offices
• Keep all office manuals and pertinent office documentation updated
• Lead office sustainability programs
• Assist with the growth of the Administrative Learning Program; serve as a presenter or as a subject matter expert
• Participate in strategic initiatives
• Provide remote support to an office(s) where administrative staff are not present
• Manage and lead administrative staff

Education | Experience : What you will bring to our firm : 7-10+ years of progressive experience in office operations or facilities management. Management, supervisory and leadership experience, Experience working with top leadership levels and interpreting company strategic goals, Advanced customer service skills, Advanced written and verbal communication skills, Advanced in multitasking and prioritization, Advanced organizational skills and attention to detail, Advanced in Microsoft Office Suite / O365 applications, Ability to problem-solve and analyze data, Resourceful and proactive, High level of professionalism and discretion in business matters to handle confidential information, Ability to identify, analyze, communicate, and implement process improvements, Ability to work & support remotely

What we prefer you bring : Bachelor's Degree. Previous administrative experience within an AEC (Architecture, Engineering, or Construction Management) firm.

Compensation : The salary range for this role is $60,000 - $85,000. Salary is dependent upon experience and geographic location.

Featured Benefits : Hybrid (in-person and remote) work environment. Comprehensive benefits package including wellness programs, parental leave, and pet insurance, in addition to medical, dental, vision, disability, and life insurance. Tax-deferred 401(k) savings plan. Competitive paid-time-off (PTO) accrual. Tuition reimbursement for continued education. Commitment to professional development, access to internal and external training programs, and support of active participation in professional organizations Incentive compensation for eligible positions.

Company Overview : At GFT, a privately held AEC firm, we innovate where transportation, water, power, and buildings converge. We call this the Infrastructure of Life. We measure our success by the strength of our relationships that's why we're the employer of choice for 5,000+ of the industry's brightest engineers, planners, architects, inspectors, designers, and more. Our clients choose us for our expertise and prefer us for our nimble approach, creativity, and personal touch. Backed by over a century's experience, together we're building a lasting legacy for future generations : stronger communities, a healthier planet, and better lives.

GFT : Ingenuity That Shapes Lives is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veterans' status or other characteristics protected by law.

Location : Schaumburg, IL

Core Business Hours : 8 : 00 AM 5 : 00 PM

Employment Status : Full-Time

Salary Range : $60,000 - $85,000 Salary dependent upon experience and geographic location