Administrative Assistant II

Administrative Assistant II | Lexington, Kentucky, United States The role holder provides a routine administrative support service to an assigned Client employee, or group of employees, by carrying out a wide range of duties on a day-to-day basis.

Callouts :

• Role is on site 5 days a week in Lexington, KY 8- 4 : 30 pm
• Ideal candidate would have CCS knowledge, have worked in Electric / Telecom Utilities
• Needs to be detailed, organized and have a customer service spirit

Key Accountabilities :

Under specific direction from their line manager, carry out a variety of administrative tasks in order to support individual and departmental activity.

Effectively manage calendars for meetings, workshops, appointments and plan and coordinate travel arrangements.

Maintain and update financial & other relevant information, through the use of spreadsheets, systems databases etc. in order to ensure data is accurate and easily accessible.

Collect data using a variety of standard sources e.g. company reports, government data and internet and input into standard formats in order to produce accurate reports for use by others.

Act as the first point of contact in order to support the resolution of customer queries.

Respond to customer queries relevant to department in order to ensure immediate response to problems.

Knowledge & Experience Requirements :

Associates Degree in Secretarial Science with 4+ years of qualifying experience or equivalent.

Strong working knowledge of Microsoft Applications : Word, Excel and PowerPoint.

Capability Requirements :

Customer Orientation - Takes personal responsibility for correcting problems promptly and communicates effectively with external and internal customers to monitor delivery and satisfaction.

Attention to Detail

Reviews accuracy of own work and checks that all details are accurate to ensure multiple tasks and projects are completed on time.

Analytical Thinking - Identifies basic relationships, with the ability to prepare special reports by combining and summarizing data from several sources.

Initiative - Acts quickly and decisively in time-sensitive situations demonstrating resourcefulness.