Assistant Director of Occupancy Management and Information Technology

Position Summary

The Department of Housing and Residence Life at Winston-Salem State University is excited to invite applications for the position of Assistant Director of Occupancy Management and Information Technology . This is a dynamic opportunity to join a collaborative team dedicated to enhancing the residential experience through strategic leadership and innovative technology solutions.

Assistant Director of Occupancy Management and Information Technology is a key leadership role within Housing and Residence Life, responsible for overseeing all aspects of occupancy planning, housing assignments, and data-driven decision-making through effective use of technology, primarily the StarRez Housing Management System. This role serves as the primary system administrator for StarRez and provides technical, analytical, and strategic support to ensure seamless housing experience for students and staff.

The Assistant Director collaborates with university departments, including Information Technology, Institutional Research, Enrollment Management, and Facilities, to align housing operations with institutional goals. This position supervises occupancy workflows, ensures accurate and timely reporting, and leads process improvement initiatives leveraging housing data and system capabilities.

Key Responsibilities :

Occupancy Management & Housing Assignments

• Develop, manage, and monitor all housing assignment processes for academic year, summer, and break housing using StarRez.
• Oversee room selection, waitlist management, roommate matching, and reassignment processes.
• Analyze occupancy trends, forecast housing demand, and provide recommendations for space utilization and expansion planning.
• Collaborate with Admissions, Orientation, and Residence Life to coordinate timely student placements.
• Maintain data accuracy for housing assignments, billing, and student records across systems (e.g., Banner).

StarRez System Administration

Technology and Data Integration

Strategic Planning and Assessment

Supervision and Collaboration

Position Information

Position Number

Working Position Title

Assistant Director of Occupancy Management and Information Technology

Building and Room No.

CF Thompson Center

Martin Luther King, Jr. Drive

Winston-Salem, NC

Appointment Type

Permanent Full-Time

If Time Limited.

No

Appointment Length.

12

Requirements and Preferences

Position required to work during periods of adverse weather or other emergencies

All - Emergency and Pandemic on site

Normal Work Schedule

8 : 00 am – 5 : 00 pm and evenings

Monday – Friday, and some weekends

Department Required Skills

Preferred Years Experience, Skills, Training, Education

Required License or Certification

Has or able to obtain a valid NC driver’s license

Valid US Driver's License

Yes

Commercial Driver's License Required

No

Physical Required

No

List any other medical / drug tests required

N / A