Customer Support Specialist

Customer Support Specialist

Location : Hialeah, FL

Work Schedule : 7 AM - 4 PM | 100% Onsite

Seeking a Customer Support Specialist to join our team. This role involves coordinating responses to customer inquiries regarding spare parts, ensuring timely delivery, and managing data related to customer orders. The ideal candidate will have strong data analysis skills, proficiency in Excel, and excellent communication abilities.

Key Responsibilities :

• Respond to customer inquiries and facilitate delivery problem resolution.
• Collect and process supplier and customer data related to spare parts and provisioning products.
• Track, monitor, and coordinate customer material and delivery requirements.
• Manage and analyze data, including Excel-based reporting and project coordination.

Qualifications :

Entry-level role

Strong analytical skills with proficiency in Excel.

Effective verbal and written communication.

Benefits :

Weekly Pay

Holiday Pay

After 30days : Health, Dental, Vision, GAP, Short Term Disability, Accident, Critical Illness and Life Insurance.

Milestone Bonus of 40 hours for every 1200 hours.

Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity.

Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.

Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.

Contact information

Andres Diaz