Roles / Responsibilities :
- Requirements Gathering : Facilitate requirements sessions as necessary and review deliverables for accuracy. Ensure traceability of all requirements to other artifacts.
- Business Process Mapping : Collaborate with other BAs and testers to ensure effective execution and support of UAT with a focus on preparing for each round of testing.
- System Design : Work with BAs product team QA developers and other system consultants to design and implement the system. Produce design artifacts (mock up wireframes user stories).
- UAT Management : Lead the project through the UAT phase coordinating multiple testing rounds and managing related documentation including the creation and review of test cases and user guides; facilitate execution with project and business testers.
- Vendor Collaboration : Work closely with the external vendor resources and ensure deliverables are met according to the project timeline.
- Documentation : Ensure all project-related documentation (test cases user guides workflows functional designs) is current and comprehensive.
- Production Support : Work with L1 L2 or business teams to support users in the system. Answer user questions and triage tickets.
- Reporting : Provide regular updates to the ASR Lead highlighting risks issues and progress.
- Stakeholder Communication : Coordinate with internal stakeholders to ensure clear communication project alignment and timely delivery
Project Tasks : The Contractor shall perform each of the following tasks and provide to City for review and approval to achieve the project objectives
Creation review and testing of UAT artifacts such as test cases test data user guides and testing documentation.Creation review and documentation of product backlog items such as user stories bugs tasks.Creation review and approval of design documentation such as FDDs TDDs BRDs process flow diagrams data dictionaries.Work plans task breakdowns and work estimates as required.Administrative items such as status reports of work timesheets meeting notes required trainings.Mandatory Skills :
The proposed resource has experience implementing a property assessment or property tax system converting a legacy system to Salesforce within the last year.The proposed resource must have a minimum of seven (7) years of experience working as a software / technology business analyst or product management related role on more than one (1) system implementation or enhancement project. The experience should be within the last ten (10) years.The proposed resource must have experience with soliciting and documenting business requirements or user stories writing functional requirements or specs writing user acceptance test cases and business process mappingThe proposed resource must have experience designing and implementing a Salesforce Community Portal.Desirable Skills : N / A
Key Skills
SQL,Agile,Business Analysis,Visio,Waterfall,Business Process Modeling,Requirements Gathering,User Acceptance Testing,Business requirements,SDLC,Systems Analysis,Data Analysis Skills
Employment Type : Full Time
Experience : years
Vacancy : 1