Sr. Product Manager, Retention

Sr. Product Manager, Retention

Vuori is re-defining what athletic apparel looks like : built to move and sweat in but designed with a casual aesthetic to transition into everyday life. We draw inspiration from an active coastal California lifestyle; an integration of fitness, creative expression and life. Our high energy fast paced retail environment is reflected in the clothes we make. We aim to inspire others to take on all aspects of their lives with clarity, enthusiasm and purposewhile having a lot of fun along the way. We are proud to be an outlet for opportunity and for personal growth and success.

Job Description

We are seeking a strategic and results driven Sr. Product Manager, Retention to own the vision, strategy, and execution of technology capabilities that drive customer retention, loyalty, and lifetime value. This role will be responsible to partner across marketing, CRM, engineering, and analytics to build & modernize loyalty programs, personalize lifecycle journeys, implementing comprehensive retention strategies that leverage data-driven insights and scale retention infrastructure to increase repeat purchase rates and reduce churn.

The ideal candidate will be skilled at collaborating cross-functionally to ensure loyalty initiatives are seamlessly integrated across all customer touchpoints, including eCommerce, retail, and mobile platforms. You will evaluate and adopt emerging technologies to optimize loyalty and rewards systems, drive engagement through compelling offers, and continually measure the impact of retention efforts to maximize customer lifetime value. In addition, you will lead the evaluation and implementation of CRM platforms, ensuring they are effectively integrated with marketing and loyalty technologies to support personalized customer journeys, robust segmentation, and data-driven lifecycle marketing strategies.

What you'll get to do :

Strategy & Roadmap

• Define product vision and roadmap for retention marketing stack (loyalty, CRM / CDP, marketing automation, personalization engines).
• Align roadmap with retention KPIs : repeat purchase rate, LTV, churn reduction, loyalty enrollment & engagement.

Platform Capabilities & Development

Execution & Delivery

Cross-Functional Leadership

Stakeholder Engagement & Influence

Innovation & Test-and-Learn

Qualifications

Who you are :

Additional Information

Our investment in you :

At Vuori, we're proud to offer the following to our employees :

The salary range for this role is $160,200 per year - $206,010 per year. This role is bonus eligible.

Vuori is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

All your information will be kept confidential according to EEO guidelines.