Community Stabilization Coordinator - Operations Officer I

THIS IS A NON-CIVIL SERVICE POSITION

CITY OF BALTIMORE, MAYOR’S OFFICE OF NEIGHBORHOOD SAFETY AND ENGAGEMENT

COMMUNITY STABILIZATION COORDINATOR

POSTING DATE : 11 / 4 / 2025

HOURS / SALARY RANGE :

Full time, 40 hours / week Salary $70,338 - $112,807

GET TO KNOW US

Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or are interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here :

SUMMARY OF POSITION

The Community Stabilization Coordinator (CSC) is responsible for overseeing MONSE’s neighborhood stabilization initiatives, including proactive and reactive responses for neighborhood stabilization. The CSC plays a pivotal role in strategic training, utilizing data-driven approaches, collaborating with community-based organizations (CBOs), and facilitating interagency coordinated efforts to enhance the effectiveness and efficiency of stabilization efforts.

The position also involves increasing public awareness, organizing training, and developing procedures with community partners to provide services. The Community Stabilization Coordinator will manage at least 18 stabilization responses annually, striving to connect 2,700 residents to services, ensuring strong alignment with MONSE’s mission, values, and strategic vision.

ESSENTIAL FUNCTIONS

(The following examples illustrate the work performed in this position. Position may require some, or all, of these examples; this list is not inclusive. Position may require related duties not listed if necessary to accomplish the work of the agency.)

• Program CoordinationCoordinate and facilitate regular meetings with community-based organizations (CBOs) to address urgent community stabilization needs.Coordinate immediate response efforts, including conducting door-to-door outreach and communicating with data analysts who retrieve relevant 911, 311, and 211 data to assess community needs in the immediate aftermath (24-48 hours) of a critical incident.
• Interagency CollaborationCollaborate with counterparts in key agencies within MONSE and across City government for rapid response coordination and community canvassing.Ensure effective resource activation and communicate with relevant stakeholders, deliver pre- notification to partners and analyze data to determine resource needs, drawing on both anecdotal and data-driven intelligence.
• Financial Analysis BudgetingAssist the Deputy Chief of Community Engagement and Opportunity with monitoring expenditures, ensuring fiscal responsibility.
• Data Coordination, Entry, and ReportingCoordinate, track, and report on the effectiveness of neighborhood stabilization efforts.Ensure all data is accurately entered into MONSE’s program management software in a timely manner to maintain comprehensive program tracking and evaluation.Provide training for community leaders on utilizing data dashboards to drive accountability.
• Community Outreach and EngagementAct as the liaison for MONSE community engagement and outreach efforts. Ensure clear and effective communication between residents, service providers, and city agencies.Monitor and support the efforts of community partners in providing services to residents.Assist with community needs assessments, outreach, and education related to neighborhood re-stabilization
• Crisis Management and Support : Coordinate support during crisis situations, ensuring that community members affected by traumatic events receive the necessary resources, interventions, and follow up.Equip community leaders and partners with the tools and knowledge to respond effectively in high-pressure situations, reinforcing the importance of a coordinated response to crises.

EDUCATION AND EXPERIENCE REQUIREMENTS

LICENSE, REGISTRATION AND CERTIFICATE REQUIREMENTS

KNOWLEDGE, SKILLS, AND ABILITIES

ADDITIONAL INFORMATION

BACKGROUND CHECK

Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and / or Fingerprint screening and must be successfully completed.

PROBATION

All persons, including current City employees, selected for this position must complete a 6-MONTH mandatory probation.

FINANCIAL DISCLOSURE

This position is required to complete a Financial Disclosure pursuant to Sections 7-7, 7-8, and 7-9 of the City Ethics Law.

Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity / expression or any other characteristic protected by federal, state or local laws. Applicants requiring accommodations during the hiring process should contact the Department of Human Resources directly. Requests for accommodations should not be attached to the application.

BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER