Contractor - Enterprise Technology Systems

Description :

Remote, but must be local to report to campus as needed (HDQ,GPO,WCC)

A Tech Writer develops and maintains technical documentation, manuals, and guides, helping end-users and IT teams understand technical processes

1. Strong writing and communication skills

2. Ability to translate complex technical concepts into simple language

3. Familiarity with technical documentation tools and platforms

Compile information requirements, objectives, functions, and features while gathering technical information, preparing written content, and coordinating the layout and organization of the manual.

Demonstrated high level skill in Information Architecture and can evaluate organization structure to help improve content management.

Interview analysts, engineers and / or other staff to obtain workflow, processes or other technical information.

Research, analyze, develop and maintain comprehensive documentation, including user guides, API documentation, system / data flow diagrams, and technical specifications.

Execute the planning, design, development, and implementation of technical controls, procedures, and policies related to compliance, risk, governance, and specific business-unit regulatory standards, while maintaining a strong knowledge of key platform capabilities, data governance standards and frameworks, and operating systems within the technology and analytics domain.

Advanced skill capturing and translating technical processes and requirements into easily understood terms.

Strong understanding of software development life cycles (SDLC), COBIT, or ITIL.

Editing and Proofreading : Advanced / Expert. High proficiency in grammar, style, and consistency checks.

Technical Acumen : Advanced. Understanding of software development processes, data analytics practices, and methodologies.

Enable Skills-Based Hiring

No

Hybrid Status

Additional Details

• Hybrid Status : FT Remote
• Alternate Job Title : Technical Writer
• ETS Contractor Titles : Content Development - Tech Writer
• Contractor Experience Level : 2