Community Manager

Join to apply for the

Community Manager

role at

Air Apps .

At Air Apps, we believe in thinking bigger—and moving faster. We’re a family‑founded company on a mission to create the world’s first AI‑powered Personal & Entrepreneurial Resource Planner (PRP), and we need your passion and ambition to help us change how people plan, work, and live. Born in Lisbon, Portugal in 2018—and now with offices in both Lisbon and San Francisco—we’ve remained self‑funded while reaching over 100 million downloads worldwide.

Our long‑term focus drives us to challenge the status quo daily, pushing the boundaries of AI‑driven solutions that truly make a difference. Here you’ll be a creative force, shaping products that empower people across the globe. Join us on this journey to redefine resource management—and change lives along the way.

The Role

As a

Community Manager

at Air Apps, you will build, grow, and engage our user community across forums, social media, and user groups. You will foster a positive inclusive environment, facilitate discussions, and create strategies to keep users engaged and connected to the brand. This role requires strong communication skills, creativity, and passion for community engagement to enhance user experience, increase brand loyalty, and strengthen our community presence.

Responsibilities

Develop and execute community engagement strategies to grow and support user communities.

Manage and moderate forums, social media groups, and user discussion platforms.

Engage with users by responding to questions, moderating discussions, and fostering positive interactions.

Organize and promote community events, webinars, and Q&A sessions.

Collaborate with marketing, product, and support teams to ensure a seamless user experience.

Monitor and analyze community engagement metrics to optimize strategies.

Identify and activate brand advocates, ambassadors, and superusers.

Stay up to date with community management trends, tools, and best practices.

Develop and maintain community guidelines and policies to ensure a safe welcoming space.

Address user concerns and elevate issues to the appropriate teams when necessary.

Requirements

3+ years experience in community management, social media management, or customer engagement.

Experience managing online communities, forums, or social media groups such as Discord, Reddit, Facebook Groups, Slack, or custom platforms.

Strong written and verbal communication skills that inspire users.

Experience with community‑building tools and analytics platforms.

Ability to handle sensitive situations, mediate conflicts, and enforce community guidelines.

Experience planning and executing community‑driven events or initiatives.

Passion for building meaningful relationships and fostering brand loyalty.

Ability to analyze engagement data and adjust strategies accordingly.

Experience in fast‑paced digital environments with a user‑centric mindset.

Benefits

Apple hardware ecosystem for work.

Annual bonus.

Medical insurance (including vision & dental).

Disability insurance – short and long‑term.

401k up to 4% contribution.

Air conference – opportunity to meet the team, collaborate, and grow together.

Transportation budget.

Free meals at the hub.

Gym membership.

Diversity & Inclusion

At Air Apps, we are committed to fostering a diverse, inclusive, and equitable workplace. We welcome applicants from all backgrounds, experiences, and perspectives. We celebrate diversity in all its forms and believe varied voices make us stronger.

Application Disclaimer

We value transparency and integrity in our hiring process. Applicants must submit their own work without AI-generated assistance. Any use of AI in application materials, assessments, or interviews disqualifies a candidate.

Location : San Francisco, CA

Salary :

$137,000 - $201,000 annually

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