Remote Customer Service / Insurance Agent

Remote Customer Service / Insurance Agent

The Gainey Agency – Remote

Full-Time | Commission-Based | 100% Remote

About Us

The Gainey Agency is a fast-growing, client-focused insurance agency offering flexible, remote opportunities nationwide. We specialize in life insurance and financial protection products while empowering our agents to succeed through training, mentorship, and access to top-tier resources.

Job Overview

We’re hiring Customer Service / Insurance Agents to join our fully remote team. This position focuses on building relationships with clients, presenting tailored life insurance solutions, and providing policy support. If you have strong communication skills, a passion for helping others, and the motivation to work independently, we want to hear from you!

Responsibilities

Conduct inbound and outbound calls to assess client needs and recommend insurance products

Educate clients on policy options, underwriting, and benefits

Assist with basic policy servicing, such as endorsements, claims support, and beneficiary changes

Maintain accurate digital records using CRM tools

Follow up with clients regularly to ensure satisfaction and retention

Collaborate with teammates and participate in ongoing training sessions

Meet or exceed individual and team performance goals

Qualifications

Must be 18+ and authorized to work in the U.S.

Must pass a background check

Active life insurance license preferred (or willing to obtain – we provide guidance!)

Strong verbal and written communication skills

Self-motivated and comfortable working in a remote, performance-driven environment

Tech-savvy with basic proficiency in CRM tools, video conferencing, and digital communication

Preferred Experience

Previous experience in sales, insurance, or customer service

Familiarity with CRM systems and remote outreach tools

What We Offer

Competitive commission structure with bonus opportunities

Work-from-home flexibility with a schedule that supports work-life balance

Access to TCPA-compliant leads through our internal marketing (available for purchase)

Training, mentorship, and a clearly defined career path

Supportive team culture built on integrity, transparency, and collaboration

Join a team that values growth, professionalism, and making an impact.

Apply now or schedule a quick info session :

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