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Child Advocacy Center Operations Manager

Child Advocacy Center Operations Manager

Kane CountyGeneva, IL , US
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Description

GENERAL SUMMARY : Responsible for ensuring the CAC has the operating strategies and processes to maintain the best practices. Works with Executive Director and MDT to develop and prioritize goals and translate them into actionable objectives.

PRINCIPLE DUTIES AND RESPONSIBILITIES :

1. Develop CAC Website

  • Keep current
  • Add links to information for families
  • Maps to CAC, Annex, JC & JJC

2. Design and Manage CAC Facebook Page and Instagram account

  • Add photos and content

    • 3. Work with Outreach Coordinator to keep CAC mission on social media and promotes community events

    4. Designs and maintains other social media accounts as needed.

    5. Plans CAC events with Executive Director

  • Yearly Child Abuse Awareness Month
  • Grant Site Visits
  • Accreditation Site Visits
  • Outreach events

    • 6. Coordinates facility projects

  • Determines budget with SAO CFO
  • Maintains spreadsheet of costs and payments
  • Schedules inside or outside contractors and ensures deadlines are met.
  • Ensures CAC and Annex are in compliance with public safety, safety, county, and SAO standards.
  • Assists in design, ordering, and clearing of spaces

    • 7. Maintains Files and Evidence

  • Ensures CAC is following SAO policies Document and Destruction

    • Policies.

  • Oversees digitization of files to the shared drive
  • Maintains central organization of hard copy files

    • 8. Acts as CAC IT Manager Liaison

  • Assists team with IT issues
  • Assists with any issues with CAC Interview recording hardware and software
  • Develops consistent naming and filing system for CAC shared drive to make shared information easier for team members to access

    • 9. Maintains Policy, Procedure, and best practices as defined by Executive Director

  • Writes instruction sheets for CAC process or equipment
  • Ensures new employees and interns have needed websites for processes at CAC
  • Develops and maintains On-boarding and Out-boarding procedures

    • 10. Monitors daily calendar for staffing / coverage issues and works to cover needs &

    acts as back-up MDT Coordinator

    11. Case Manages charged cases as assigned.

    12. Works as back-up front desk staff.

    KNOWLEDGE, SKILLS AND ABILITIES REQUIRED :

    Bachelor's degree. Previous experience working in a Children's Advocacy Center environment is strongly favored. Strong communication skills. Able to work well with a variety of disciplines. Excellent organizational and time management skills and ability to work independently. Maintains confidentiality policies. Proficient in Outlook, Excel, and web management.

    REPORTING RELATIONSHIPS :

    Reports to : Child Advocacy Director.

    Works as part of a multidisciplinary team along with criminal investigators, child protection workers, prosecutors, medical professionals, treatment specialists and others who may be involved in the case.

    Directs Work of : None

    This statement describes the general content of, and requirements for, the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements, as the needs of the division may change from time to time.

    BENEFITS :

    Salary is based on experience, qualifications and certifications

    Group Health / Dental Insurance / Vision Insurance

    Life Insurance

    IMRF Pension

    Paid Holiday, Vacation and Sick Time

    Flexible Benefit Plans

    Medical Expense Reimbursement Plan

    Employee Assistance Program

    Tuition Reimbursement

    Open until filled.

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    Operation Manager • Geneva, IL , US