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System Administrator (Access Control)

System Administrator (Access Control)

TEKsystemsPhoenix,AZ,85001,USA
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Description

Must have experience in at at least one of the Folllowing Access control systems (SQL is a MUST)

Lenel

Amag

Milestone

100% REMOTE but needs to be in California / AZ / NV

Looking for a subject matter expert in access control and digital video. not looking for an IT candidate who has dabbled with IP cameras.

This has to be someone who has worked extensively in our industry and also has a strong IT experience.

What the day to day responsibilities in addition to the migration to Lenel?

  • Sales support, estimating project IT hours and writing scopes of work, customer training for commissioned systems. Actively working on assigned projects and escalated service tickets.

What is the Technical environment, what networking technologies exist that this role will interface with ?

  • Lenel, Amag, Avigilon, Milestone, SQL Server, Windows, domains, networks.

    • Since this is a Hybrid role most of the migration efforts will have to be done onsite so when remote what are the daily tasks?

  • Migration does not need to be done onsite. Most tasks are handled remotely, but they will be required to be at the HQ office a couple days a week. I'm flexible on this depending on the strength of the candidate.

    • What is the breakdown of the process to migrate from your existing Access Control systems to Lenel, we are getting a lot around this as the candidates we are speaking to are suggesting that an actual Access Control engineer would do this not so much of a Network Engineer?

  • I'm not looking for a Network Engineer. Yes, you must be an SME in access control and VMS systems.

    • How many devices are their in need of getting migrated to? And once this is done what are the next projects and or daily tasks needed to be handled?

  • See answer to question 1.

    • Below are the essential duties of the IT Engineer according to our internal JD.

    Essential Functions :

  • Ensures that regular and consistent communication takes place with both internal and external customers; acknowledges and addresses requests received via phone, email or company systems daily.
  • Manages own time and resources to achieve identified objectives; is diligent in meeting all communicated / defined deadlines. Monitors and updates tickets / tasks / activities assigned to them in company CRM.
  • Manages customer relationships and serves as a primary point of contact when there are escalated technical issues that need to be addressed. Supports both install technicians as well as service technicians in obtaining a timely resolution.
  • Completes accurate and profitable estimates as needed; drafts well written scopes of work that are presented to the customer and are able to be translated into a project plan when awarded.
  • Partners with Project Managers, Account Executives and / or Department Managers when needed for estimating direction. Supports and assists team in bid presentations to customers to support sales success.
  • Builds and develops relationships with key vendors, contractors, and consultants. Works closely with MFG support resources managing support cases to enable fast resolution that exceeds our customer’s expectations.
  • Manages their assigned project / service tickets ensuring they are kept updated and relevant; providing detailed information on the status of their work / project for access by Division / Department members.
  • Responsible for investigating user problems, identifying the source, determines possible solutions, testing and implementing solutions
  • Leads and assists with the identification, development, and testing of new product / software solutions that can / may be used in the organization to improve IT solutions for our external customers. Keeps management informed on status and development of issues that may impact the company and / or enhance system performance of its users.
  • Documents any system configurations, system updates, as well as any new procedures / policies created by their work; documentation may / can be provided to external customers. Accurate and relevant documentation may be used by other IT Staff members or personnel to see changes / creations that have been made to the systems.
  • Keeps abreast of industry / MFG IT trends to be able to provide / present applicable solutions.
  • Punctuality and regular attendance

    • We are looking for someone to help migrate access control systems to product Lenel to support the expansion into the Healthcare Industry.

    This candidate must have 5+ years' experience in programming video management systems ( Genetec, Milestone, Avigilon, etc.). Additionally,

    It would be helpful if this person was able to design VLan networks. SQL Querries, Database Schema's and support Firewalls.

    This role will be expected to assist with the configuration / setup / deploy of new devices to local Healthcare clients which will require travel.

    Pre & Post Sales support will be required as needed to ensure the end client's systems / devices are working correctly.

    This is a HYBRID Role

    Skills

    Infrastructure, VLAN, SQL Database, Firewall Support, Access Control Configuation, Network engineering, Firewall, Troubleshooting, Access Control Hardware, SQL Querries, VLAN Support

    Top Skills Details

    Infrastructure,VLAN,SQL Database,Firewall Support,Access Control Configuation

    Additional Skills & Qualifications

    Additional Skills & Qualifications

  • 10+ years hands on experience with computer systems network administration and installation

    • Must have Access Control / Mgmt Device installation experience

  • 5+ years proven experience in an IT Network role or relevant experience
  • High school diploma (or equivalent)
  • Valid California Driver License and proof of auto insurance.
  • Ability to drive for 2+ hours in a work shift / day, daily.
  • Ability to walk, bend, stoop, hear, and speak, daily.
  • Ability to work in indoor and outdoor environments, under all temperature variations.
  • Work environment may be construction sites, commercial buildings, and multi-tenant properties.
  • Move / Transport items weighing 50 pounds, occasionally
  • Ability to make repetitive movements (motions) of the wrists, hands, and / or fingers, daily
  • Stand or sit for long periods (4+ hours), daily
  • Work is performed in an office environment

    • Experience Level

    Expert Level

    Pay and Benefits

    The pay range for this position is $ - $

    ligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off / Leave (PTO, Vacation or Sick Leave)

    • Workplace Type

    This is a fully remote position.

    Application Deadline

    This position is anticipated to close on Sep 8, 2025.

    About TEKsystems :

    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    About TEKsystems and TEKsystems Global Services

    We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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    System Administrator • Phoenix,AZ,85001,USA