Supply Chain Resolution Associate

City / State

Norfolk VA

Work Shift

First (Days)

Overview : Overview

The Supply Chain Resolution Associate serves as a Subject Matter Expert (SME) for the validation accuracy and resolution of match exceptions in Supply Chains ERP system. Under the general supervision of the Purchasing Manager responsible for ongoing root cause analysis in support of price file integrity.

Customer Support

Responsible for the daily operations of the department to include being a resource for questions assisting with daily activities and maintaining a well-documented and productive solution for providing internal customers with ERP training. Also responsible for monitoring and improvement efforts in support of division strategies specific to customer service. Identifies opportunities for improvement recommend solutions and implements recommendations to facilitate change.

Invoice Resolution

• Accountable for managing and coordinating with Accounts Payable Suppliers and other internal team members to ensure timely resolution of Supply Chain match exceptions related to purchase orders. This includes Supply Chain PO backed match exceptions for contract pricing non-contract pricing quantity unit of measure and receipt issues.
• Must be able to resolve all Supply Chain invoice match exceptions including complex transactions across all Buying functionalities.
• Ability to review contract documentation for accuracy of pricing in the item master. Efficiently work with suppliers to resolve any contract pricing disparity
• Investigate recurring Supply Chain invoice match exception issues to identify root cause by working with supplier Accounts Payable Contracting Item Master data as applicable to find and implement solutions
• Work with suppliers to resolve credit hold issues.
• Identifies areas for workflow and efficiency improvement determine opportunities to streamline processes.
• Acts as a liaison to other Supply Chain team members regarding invoice resolution recommendations
• Utilizes data tools such as GHX for review of match exceptions

Education

or

Certification / Licensure

Experience

Benefits : Caring For Your Family and Your Career

Medical Dental Vision plans

Adoption Fertility and Surrogacy Reimbursement up to $10000

Paid Time Off and Sick Leave

Paid Parental & Family Caregiver Leave

Emergency Backup Care

Long-Term Short-Term Disability and Critical Illness plans

Life Insurance

401k / 403B with Employer Match

Tuition Assistance $5250 / year and discounted educational opportunities through Guild Education

Student Debt Pay Down $10000

Reimbursement for certifications and free access to complete CEUs and professional development

Pet Insurance

Legal Resources Plan

Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30000-member workforce. Diversity inclusion and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission to improve health every day this is a tobacco-free environment.

For positions that are available as remote work Sentara Health employs associates in the following states :

Alabama Delaware Florida Georgia Idaho Indiana Kansas Louisiana Maine Maryland Minnesota Nebraska Nevada New Hampshire North Carolina North Dakota Ohio Oklahoma Pennsylvania South Carolina South Dakota Tennessee Texas Utah Virginia Washington West Virginia Wisconsin and Wyoming.

Required Experience :

IC

Key Skills

Fitness,AXA,Council,Cleaning,Data Analysis

Employment Type : Full-Time

Experience : years

Vacancy : 1