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Dental Coordinator

Dental Coordinator

BM Dental Associates PLLCSugar Land, TX, US
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Job Description

Job Description

Applicants must have prior experi ence working in a dental office.

Key Responsibilities

Front Desk Management :

Greeting and checking in patients.

  • Scheduling appointments and managing the dentist's calendar.
  • Handling phone calls, emails, and patient inquiries.

Patient Coordination :

Collecting and updating patient records.

  • Explaining treatment plans and financial arrangements.
  • Ensuring patient satisfaction and addressing complaints.

    • Billing and Insurance :

    Preparing and submitting insurance claims.

  • Managing patient billing, payments, and accounts.
  • Following up on outstanding balances and claims.

    • Administrative Tasks :

    Ordering and maintaining office and clinical supplies.

  • Coordinating with external vendors (e.g., lab services, equipment maintenance).
  • Ensuring compliance with HIPAA and other regulations.

    • Office Organization :

    Maintaining a clean and welcoming reception area.

  • Filing, organizing, and maintaining patient charts and electronic records.

    • Team Support :

    Assisting dentists and hygienists with administrative needs.

  • Coordinating staff schedules, if required.

    • Skills and Qualifications

  • Educational Requirements :

    • High school diploma or equivalent (an associate degree in healthcare administration or related field is advantageous).

  • Experience :

    • Applicants must have prior experience working in a dental office.

  • Strong understanding of dental office operations, procedures, and terminology.
  • Skills :

    • Strong organizational and multitasking abilities.

  • Excellent communication and customer service skills.
  • Proficiency in dental software (e.g., Dentrix, Eaglesoft) and basic office tools (e.g., Microsoft Office).
  • Knowledge of dental insurance policies and billing procedures.

    • Traits for Success

  • Detail-oriented and able to handle confidential information.
  • Friendly, professional demeanor to build trust with patients.
  • Adaptable to the dynamic needs of a small office environment.
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    Dental Coordinator • Sugar Land, TX, US