Patient Access Operations Analyst

Job Title & Specialty Area : Patient Access Operations Analyst (Tableau Reporting)

Department :   DPMSC - Admin

Location : Dallas, TX (Must be a Texas Resident)

Job Type : Remote

Why Children’s Health?

At Children's Health, our mission is to Make Life Better for Children, and we recognize that their health plays a crucial role in achieving this goal.

Through our cutting-edge treatments and affiliation with UT Southwestern, we strive to deliver an extraordinary patient and family experience, ensuring that every moment, big or small, contributes to their overall well-being.

Our dedication to promoting children's health extends beyond our organization and encompasses the broader community. Together, we can make a significant difference in the lives of children and contribute to a brighter and healthier future for all.

Summary :

The Patient Access Operations Analyst (Tableau Reporting) turns ambulatory access data into decisions. You will design, build, and maintain Tableau dashboards and data sources that translate scheduling, referral, authorization, and registration workflows into clear, operational insights for leaders and clinic teams. Partnering with Patient Access leadership and cross‑functional stakeholders, you will define metrics, map data from source to visualization, and guide action through compelling analysis, storytelling, and senior‑level presentations. Day to day, you’ll query and prepare data (SQL / Tableau Prep), build performant Tableau workbooks (LOD, parameters, row‑level security), and publish to Tableau Server with robust documentation. This role blends analytics, operations, and project management—ideal for a Tableau developer who loves improving access, capacity, and patient experience across ambulatory sites.

Responsibilities :

• Work with senior leadership in support of the organization's budget recovery initiatives, including staffing project teams and project management activities.
• Financial and operations analysis, including benchmarking and productivity analysis
• Financial reporting of budget recovery initiatives
• Assist senior leadership within the operations group relative to on-going operations and performance improvement activities.
• Complete quality improvement work as opportunities are identified
• Resolve issues identified during leadership rounding
• Develop communication for town hall meetings and other events as requested
• Other duties as assigned

WORK EXPERIENCE

EDUCATION

A Place Where You Belong

We put our people first. We welcome, value, and respect the beliefs, identities and experiences of our patients and colleagues. We are committed to delivering culturally effective care, creating meaningful partnerships in the communities we serve, and equipping and developing our team members to make Children’s Health a place where everyone can contribute.

Holistic Benefits – How We’ll Care for You :

As an equal opportunity employer, Children's Health does not discriminate against employees or applicants because of race, color, religion, sex, gender identity and expression, sexual orientation, age, national origin, veteran or military status, disability, or genetic information or any other Federal or State legally-protected status or class. This applies to all aspects of the employer-employee relationship including but not limited to recruitment, hiring, promotion, transfer pay, training, discipline, workforce adjustments, termination, employee benefits, and any other employment-related activity.