Job Purpose / Objective
Up to $26.50 / Hr
This position is training to become responsible for providing safe, prompt and efficient transportation to the company’s customers. Operates the bus or vehicle defensively in accordance with traffic regulations and observes traffic lights, other vehicles, and pedestrians to avoid accidents with the Spirit of Aloha.
2. Essential Job Functions
Incumbent may perform any or all of the following :
- Obtains appropriate documents to meet DOT regulations and ensures documents remain current to maintain driver’s eligibility
- Perform duties of a Driver with professionalism and a courteous manner; greeting customers with “Aloha” and providing exceptional customer service
Present a neat clean appearance Deal with people in a non-discriminatory way, and maintain control of self and passengers in all situations, including emergencies Provide narrations and announcements in a clear and friendly manner as instructed
Daily :Provide / practice customer service as learned in the company training Call in daily for start time for work the day before Perform a systematic and thorough pre-trip inspection of vehicle to be driven – Complete a Driver’s Inspection Report
Inspect vehicle and complete checklist Reported any problems to maintenance immediately Drivers are responsible for fueling (and recording fuel usage) and washing of company equipment when necessary Notify Dispatch Operations of any changes in trip route or schedule, and received prior authorization from Dispatch Operations for planned deviations Clean and properly maintain uniform and required ID’s are to be worn at all times during shift
On Run Assist passengers needing special assistance and secure wheelchairs Pick-up and Drop-off passengers in an orderly and efficient manner Label and load luggage according to destination as needed Report counts, changes, and destination to Dispatcher Perform tour and / or transportation to and from destinations Keep accurate passenger countsAfter Run Conduct post-trip inspection Refuel vehicle Clean exterior and interior of vehicleFill out a Vehicle Accident Report and follow company policies in the event of an accidentCompleted trip sheets for each assigned movement and turn in paperworkPerforms other related duties as assigned or requested
3. Working Conditions / Job Environment
Must be able to stand, walk and sit for sustained periods of timeMedium work- exerting up to 50 pounds of force occasionally and / or 20 pounds of force frequently, and / or 10 pounds of force frequently to move objectsStooping, kneeling, climbing, reaching, pushing, pulling and lifting for extended periods of timeExpressing or exchanging ideas by means of the spoken word; must convey detailed or important spoken instructions to other workers accurately,Ability to receive detailed information through oral communication, and make fine discriminations in soundThe worker is required to have visual acuity to perform an activity such as : operating and repairing machines / equipmentThe worker is subject to both environmental conditions : Activities occur inside and outsideThe worker is subject to hazards : includes a variety of physical conditions such as proximity of moving mechanical parts, moving vehicles, exposure to heatSubject to atmospheric conditions : one or more of the following conditions affect the respiratory system of the skin : fumes, odors, dust, mists and gasesSome remote work may be necessary4. Supervision
Does this position supervise other employees?
If no, does this position make work assignments and / or check the work of others but without the supervisory responsibilities?
If yes, what positions :
If yes, what are the supervisory responsibilities?
5. Essential Skills - Minimum qualifications which include, but are not limited to :
Minimum age of 21 years oldKnowledge of local streets and hotel locationAble to read, speak and understand EnglishEnsure that all documentation as required by DOT are current and valid Hawaii Driver History Record PUC (Physical Examination, Medical Clearance Card) Valid Driver’s License The State DOT’s (Dept. of Transportation) Motor Vehicle Safety Office when they conduct roadside inspections, require the driver to have a good enough command of English to communicate with examiners Clearly announcing stops (hotels, condos, etc.) and points of interestAbility to perform simple math functions – counting, adding, subtractingPosition requires working under deadlines and pressureRequires expertise in dealing with people and situations involving complex issuesEntails compliance with the company Substance Abuse Policy and Department of Transportation Controlled Substances and Alcohol Use and Testing regulationsPromotes mutual respect, keeps workplace clean and safe, supports safety programsMeets all team deadlines and responsibilities, listens to others and values opinions, helps team leader to meet goals, welcomes newcomers and promotes a team atmospherePrioritizes well, shows energy, reacts to opportunities, instills urgency in others, meets deadlinesListens attentively to others, asks clarifying questions, actively listens, stays open to other viewpoints, manages distractions and interruptionsMeets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, meets attendance / punctuality requirementsUnderstands duties and responsibilities, has necessary job knowledge, has necessary technical skills, understands company mission / values, keeps job knowledge current, is in command of critical issuesDeals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports company values, conveys good news and badHas a global view and is comfortable and effective working with global partners, understands global markets and international considerationsGoals :
To promote Roberts Hawaii as a safety and reliable tour and transportation companyEnsure the delivery of service excellence and the Spirit of AlohaEncourage the core values of : Lokahi, Ha’aheo and Kina’ole (Teamwork, Pride and Flawlessness)