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Systems Administrator for MSP

Systems Administrator for MSP

Makios TechnologyEl Paso, TX, US
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We are looking for a go-getter—someone detail-oriented who loves working hard, thrives on helping people, and enjoys solving problems. If that sounds like you, join our team!

Makios Technology is a high-paced, dynamic MSP Tech company that has been in business since 2006. We are experts in our field and love helping clients with their technology needs, it is a passion that goes beyond profits.

The Systems Administrator assists clients and the internal support team to resolve day-to-day issues that come up on servers and networking equipment such as Windows Servers, Exchange servers, Microsoft 365, Internet Services, Security Services and other equipment like firewalls, wireless Access Points, Routers switches. Work may be required to be performed on-site but the majority of the work is performed remotely. In addition to providing support for reported issues with the infrastructure, project work is also part of the responsibilities, new deployments of server, networking and security as well as Cloud services such as Microsoft 365 deployments or migrations.

Associate or bachelor’s degree in computer science, Information Technology, System Administration, or a closely related field, or equivalent experience required. A minimum of three (3) years' experience as a Systems Administrator is required.

Skills / Requirements

Windows Server Certification

  • Solid knowledge on Windows Server foundational roles
  • Active Directory
  • Deploying domain controllers
  • DHCP
  • File Sharing and NTFS permissions
  • Remote Desktop Services

Networking

  • Good understanding of networking
  • Identifying physical issues with cabling or network equipment
  • Layer 2 functionality
  • VLANs
  • Layer 3
  • Subnetting
  • Routing
  • IKE / VPN services
  • Wi-fi deployment and policies
  • Working WAN connections with ISPs

    • Security Appliances and Solutions

  • Previous knowledge working with security appliances and solutions
  • Firewall policies
  • Web Content Blocking
  • Log management and tracing

    • Hypervisors (VMWARE and HYPER-V)

  • Skills on deploying and managing hypervisors
  • Provision a hypervisor
  • Deploy virtual machines
  • Deploy virtual networks and segregate on VLANs
  • Troubleshoot issues with Virtual Machines at the hypervisor level

    • Server Hardware Experience

  • Remote Management
  • Building Disk s (RAID)

    • Microsoft 365 Management and Provision

    Email Services

  • Experience implementing Email Services
  • Deploy Microsoft 365 tenants
  • Configure DNS records for email flow
  • Preferably, knowledge of external email protection services and configuration
  • Troubleshooting issues with SMTP

    • Public DNS Deployment and DNS Record Management

  • Strong understanding of DNS records and its function

    • Qualifications and Skills :

  • Professionalism
  • Positive Team Attitude
  • Self-motivated and self-sufficient
  • Excellent verbal and written communication skills
  • Excellent interpersonal and customer service skills
  • Excellent organizational skills and attention to detail
  • Excellent time management skills with a proven ability to meet deadlines
  • Strong analytical, troubleshooting, and problem-solving skills
  • Ability to prioritize tasks and to delegate them when appropriate
  • Ability to function well in a high-paced and at times stressful environment
  • Ability to document
  • Ability to follow procedures and directives
  • Proficient with Microsoft Office Suite or related software
  • Microsoft Windows 10 MD-100 / MD-101
  • Microsoft Windows Server 2012 or Higher Certification
  • WatchGuard Security Essentials
  • Advanced Microsoft Windows Server Certification
  • Associate or bachelor’s degree in computer science, Information Technology, System Administration, or a closely related field, or equivalent experience required
  • Minimum 3-5 years of database, network administration, or system administration experience
  • System administration and IT certifications in Linux, Microsoft, or other network-related fields are a plus
  • Working knowledge of virtualization, VMWare, or equivalent
  • Strong knowledge of systems and networking software, hardware, and networking protocols
  • Experience with scripting and automation tools
  • A proven track record of developing and implementing IT strategy and plans
  • Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols

    • Work Environment

    This full-time position operates in both professional office and field environments. You will routinely use standard office equipment such as computers, phones, and photocopiers. Availability for emergency overtime, including before and after standard work hours, is required.

    Physical Demands

    Lift, push, pull, stoop, crouch, and carry items weighing 10-50 lbs. or more.

    Company Benefits and Perks :

  • Health Insurance
  • Health Savings Account (HSA)
  • Generous PTO Policy
  • 401(k) with Company Match
  • Annual Staff Appreciation Party and Annual Holiday Celebrations
  • Performance Based Incentive Program
  • Career Growth and Development Opportunities

    • Additional Information

    This is  NOT  a work-from-home position. This role is based out of our El Paso, TX office and requires on-site client visits.

    The job description is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities.

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    System Administrator • El Paso, TX, US