Data Management Technician

Our client has an exciting opportunity for a Data Management Technician that creates and maintains accurate records of telecommunication fiber systems in a timely, cost-effective manner. Facility records are created and maintained using data management tools to represent the fiber system.

Job Duties

• Create and maintain accurate graphical information of the fiber system via the current graphics software package.
• Maintain accurate customer information for outage management analysis.
• Prioritize daily tasks with limited guidance and direction, such as simple tickets, trouble calls, CSAs, premise fixes, audit requests, LCP audits, job postings, and closings.
• Assist field techs with fiber trouble calls in a timely manner while correcting errors in the fiber records systems.
• Work quickly and accurately as information in the fiber systems depends on having the correct premise, which results in how the orders are placed and the services installed.
• Work with Sales to verify outside plant facilities for orders.
• Submit appropriate reports in a timely manner as requested.

Assist with beta testing for upgrades on systems.

Required :

Good communication and organizational skills