Talent.com
Optical Retail Manager
Optical Retail ManagerWest Point Optical • Mesa, Arizona, USA
Optical Retail Manager

Optical Retail Manager

West Point Optical • Mesa, Arizona, USA
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

GENERAL FUNCTION :

The major responsibility of the Retail Optical Manager is to drive profitable sales through exam growth and outstanding patient experience. Drive revenue productivity operational processes in a positive and multi-tasking environment. Modeling exemplary patient care. Develop and maintain outstanding patient associate and doctor satisfaction through consistent retention.

MAJOR DUTIES & RESPONSIBILITIES :

  • Excellent reliability as it relates to times and attendance

Reliable means of transportation and valid drivers license

  • Ability to travel up to 30 miles from primary store
  • Open availability on Saturdays and peak season
  • Drive profitable store sales by fostering a patient focused retail culture.
  • Prioritize exam growth on a daily weekly and monthly basis.

    • Community outreach i.e. cornea events and blitzing

  • Consistent communication with existing patients
  • Creative social media marketing
  • Attainment of plan sales goal and comp store sales growth.

    • Proven track record of increased KPI results

  • Ability to analyze the business through strong business acumen
  • Positive comp store contribution (year-on-year improvement).
  • Manage gross margin in accordance with Company standards
  • Effectively train and develop associates to consistently provide a patient care focused experience.
  • Develop team of administratively skilled associates that provide support on daily operational tasks.
  • Develop strong professional relationships with Doctors.
  • Ensure appropriate coverage and quality of Doctor hours.
  • Implementation of initiatives to increase number or exams and conversion of exams to sales.
  • Participate in business planning and business updates.
  • Accountable for the recruitment training development and retention of high performing associates as measured by :

    • Utilization of effective daily practice and role-playing

  • Employee coachingthrough two-way communication
  • Proactive manpower planning for adequate bench strength
  • Ensuring positive patient satisfaction as measured by patient retention and survey responses.
  • Ensure each store is effectively merchandised and presented according to standards as measured by :

    • Execution of planogram

  • Execution of visual appearance inside and outside of store (i.e. signage)
  • Maintenance of overall standards (i.e. cleanliness housekeeping)
  • Associates exhibit professional presentation (i.e. attire) in accordance with Company standards
  • Ensure high quality through customer follow-up accurate measurements correct pricing POS entry and realistic service delivery time quote as measured by :

    • Ready when promised

  • Remake and return percent as compared to Company average
  • Calls to customers to follow-up on purchases
  • Maximize Managed Vision Care relationships and sales opportunities.
  • Timely implementation of approved Marketing programs
  • Execution of signage and promotions according to Company standards.
  • Execution of operational procedures :

    • Safety (security system safety information posted fire extinguishers door locks)

  • Maintenance as measured by proper housekeeping carpet store front windows proper lighting and store safety (safety information posted fire extinguishers and door locks)

    • KNOWLEDGE & SKILLS :

  • Optical knowledge or Licensed (minimum 2 years optical experience)
  • Proven track record of sales growth through sales skills and accountability for sales results. (minimum 3 years sales experience)
  • Demonstrated ability to deliver an outstanding experience during direct interaction with patients at a proven conversion of at least 80%.
  • Proven experience and results with a retail or customer service establishment.
  • Ability to present and implement decisive and creative solutions to opportunities to grow the business.
  • Ability to provide enthusiastic and concise communication to meet / exceed patient expectations.
  • Foster positive and results-oriented associate and doctor relationships.
  • Success in store merchandising and attention to detail.
  • Ability to manage priorities through adaptability and flexibility.
  • Willingness to take calculated risks
  • Attention to detail and follow-up.
  • Abilities to multi-task and delegate to maximize patient interaction.
  • Computer experience preferred.

    • EDUCATION :

    Bachelors degree or comparable experience in retail operations (Minimum 3 years optical retail experience.)

    The incumbent or successful candidate must meet the position requirements above in order to perform the essential functions of this position and achieve the outcomes / results indicated in this position description. The Company will make every effort to make reasonable accommodations upon request to enable qualified individuals with known disabilities to perform the essential functions of their job.

    Required Experience :

    Manager

    Key Skills

    Restaurant Experience,Sales Experience,Forklift,Customer Service,Store Management Experience,Management Experience,Retail Sales,Merchandising,Sales Management,Leadership Experience,Supervising Experience,Retail Management

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    serp_jobs.job_alerts.create_a_job

    Manager Optical Retail • Mesa, Arizona, USA

    Job_description.internal_linking.related_jobs
    Radiation Therapist - $10,000 Sign on Bonus

    Radiation Therapist - $10,000 Sign on Bonus

    American Oncology Management Company • Casa Grande, AZ, United States
    serp_jobs.job_card.full_time
    Cancer & Blood Specialists of Arizona.Join us at our cutting-edge, brand-new facility located just 30 minutes south of Phoenix, AZ. As one of the fastest-growing counties in the nation, our communit...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Optometrist Competitive Compensation + Awesome Benefits Casa Grande, AZ (Phoenix Metroplex)

    Optometrist Competitive Compensation + Awesome Benefits Casa Grande, AZ (Phoenix Metroplex)

    Eye To Eye Careers • Casa Grande, Arizona, USA
    serp_jobs.job_card.full_time
    Optometrist - Competitive Compensation Benefits - Casa Grande AZ (Phoenix Metroplex).We are seeking a Full Time Optometrist to join a well-established practice with an excellent reputation in Casa...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Retail Manager

    Retail Manager

    Savers / Value Village • Mesa, AZ, US
    serp_jobs.job_card.full_time
    As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse a...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Manager Trainee

    Manager Trainee

    Builders FirstSource • Casa Grande, AZ, United States
    serp_jobs.job_card.full_time
    Ignite your career at Builders FirstSource, America's largest supplier of building materials, value-added components and building services to the professional market. The #1 name in our industry, we...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Retail Sales Associate

    Retail Sales Associate

    Verizon • Casa Grande, AZ, United States
    serp_jobs.job_card.full_time +1
    A place to share your ideas freely - even if they're daring or different.Where the true you can learn, grow, and thrive.At Verizon, we power and empower how people live, work and play by connecting...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Licensed Optician General Manager

    Licensed Optician General Manager

    National Vision • Mesa, Arizona, USA
    serp_jobs.job_card.full_time
    As the General Manager you are not just running a store; you are setting the pace inspiring your team and driving a culture where customers come first results matter and every win is celebrated.If ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Retail Operations Manager

    Retail Operations Manager

    Advantage Solutions • Mesa, AZ, United States
    serp_jobs.job_card.full_time
    US-AZ-Phoenix | US-AZ-Tempe | US-AZ-Glendale | US-AZ-Mesa.Primary Posting Location : City.Primary Posting Location : State / Province. Primary Posting Location : Postal Code.Primary Posting Location : ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Independent Online Earner - Flexible and Remote

    Independent Online Earner - Flexible and Remote

    Finance Buzz • Sacaton, Arizona, US
    serp_jobs.filters.remote
    serp_jobs.job_card.temporary
    We’re seeking proactive and independent individuals interested in learning how to earn money online.This opportunity is ideal for those who want a self-directed, flexible way to build extra income....serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel Outpatient Physical Therapist - $2,328 per week

    Travel Outpatient Physical Therapist - $2,328 per week

    The Good Life MedStaff • Casa Grande, AZ, United States
    serp_jobs.job_card.full_time
    The Good Life MedStaff is seeking a travel Outpatient Physical Therapist for a travel job in Casa Grande, Arizona.Job Description & Requirements. Pelvic experience preferred but not required.The Goo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel Physical Therapist (PT) - $1,782 to $2,058 per week in Casa Grande, AZ

    Travel Physical Therapist (PT) - $1,782 to $2,058 per week in Casa Grande, AZ

    AlliedTravelCareers • Casa Grande, AZ, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with National Staffing Solutions to find a qualified Physical Therapist (PT) in Casa Grande, Arizona, 85122!. Details of the PT - Outpatient (OP) opening in Casa Grand...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Med Tech 1st Shift 6a-2p

    Med Tech 1st Shift 6a-2p

    Caliche Senior Living • Casa Grande, AZ, United States
    serp_jobs.job_card.full_time
    Our mission at Watermark Retirement Communities is to create extraordinary and innovative communities where people thrive. For Watermark, community includes more than just the wonderful residents we...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Remote Lodging Managers (Accommodation and Food Services) - AI Trainer ($90-$150 per hour)

    Remote Lodging Managers (Accommodation and Food Services) - AI Trainer ($90-$150 per hour)

    Mercor • Casa Grande, Arizona, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Mercor is recruiting • •Lodging Managers who work in the Accommodation and Food Services • • as independent contractors working on a research project • •for one of the world’s top AI companies.This pro...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel Physical Therapist - $2,500 per week

    Travel Physical Therapist - $2,500 per week

    CompHealth Inc. • Casa Grande, AZ, United States
    serp_jobs.job_card.permanent
    Physical Therapist for a travel job in Casa Grande, Arizona.Job Description & Requirements.CompHealth services are always free to you. Let us do the heavy lifting and handle the headache of credenti...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    08657 Store Manager

    08657 Store Manager

    CosmoProf • Mesa, Arizona, USA
    serp_jobs.job_card.full_time
    Beauty Industry and are committed to making our salon professional customers feel inspired to be their best! We dont just service the customer we connect to provide an EPIC experience based on our...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Director of Consolidations and Reporting

    Director of Consolidations and Reporting

    Vaco by Highspring • Fountain Hills, Arizona, United States
    serp_jobs.job_card.permanent
    Director of Consolidations and Reporting.Vaco has partnered with a prestigious company to hire their next Director of Consolidations and Reporting. This high-visibility role puts you at the center o...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Construction Project Manager – Industrial Installations

    Construction Project Manager – Industrial Installations

    I-TEK Solutions • Casa Grande, AZ, US
    serp_jobs.job_card.full_time
    Job Description : We are seeking a highly experienced Construction Project Manager to oversee on-site construction and engineering project installations at multiple industrial sites.The ideal candid...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel Outpatient Physical Therapist - $2,278 per week

    Travel Outpatient Physical Therapist - $2,278 per week

    Preferred Healthcare Staffing • Casa Grande, AZ, United States
    serp_jobs.job_card.full_time
    Preferred Healthcare Staffing is seeking a travel Outpatient Physical Therapist for a travel job in Casa Grande, Arizona. Job Description & Requirements.Physical Therapist (PT) - Outpatient.We are l...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Occupational Therapist (OT) - $15,000.00 Sign on Bonus

    Occupational Therapist (OT) - $15,000.00 Sign on Bonus

    Encompass Health Rehabilitation Hospital of Northwest Tucson • Fort McDowell, AZ, United States
    serp_jobs.job_card.full_time +1
    Occupational Therapist Career Opportunity - Fulltime & PRN $15,000.Sign on Bonus and relocation assistance available for Fulltime Your Calling, Close to Home and Heart Are you in pursuit of a caree...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted