Talent.com
AXON System Administrator
AXON System AdministratorArthur Grand Technologies Inc • Arlington County, Virginia, USA
AXON System Administrator

AXON System Administrator

Arthur Grand Technologies Inc • Arlington County, Virginia, USA
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.temporary
job_description.job_card.job_description

Arthur Grand Technologies is currently seeking a highly motivated of System Administrator for one of our clients.

Position : AXON System Administrator

Location : Arlington VA - Hybrid

Long Term Contract

Position Overview

Client is seeking a highly motivated Mid-Level (Tier 1-2) IT Support Specialist to join the Client Video Retention Solution (VRS) Team supporting the Body Worn Camera (BWC) program office. This role is responsible for user account management technical troubleshooting and day-to-day IT support across a cloud-based SaaS / Axon Evidence platform. The ideal candidate is detail-oriented communicates effectively and possesses strong problem-solving skills. A solid understanding of networking fundamentals and basic security best practices is preferred.

Key Responsibilities

  • User Account Management
  • Create modify and deactivate user accounts across cloud-based systems.
  • Manage user permissions groups and access levels.
  • Maintain accurate user access documentation and ensure compliance with onboarding / offboarding processes.

Technical Troubleshooting & Support

  • Provide Tier 12 support related to cloud-based Axon Evidence VRS and applicable hardware / software.
  • Collaborate and escalate complex issues to the appropriate internal team or vendors when necessary.
  • Review and assess vendor release notes updates and scheduled enhancements for supported applications providing periodic communication to stakeholders.
  • Create update and close internal / external tickets following SLA protocols coordinating with the appropriate resources for resolution and next steps while prioritizing based on impact and priority level.
  • Communicate ticket status updates to users and escalate when appropriate.
  • Perform periodic system configuration reviews to ensure compliance with security and organizational policies.
  • Contribute to the creation and maintenance of IT documentation SOPs periodic reports and onboarding materials.
  • Attention to Detail & Documentation

  • Maintain detailed logs of technical activities ticket resolutions system changes and user interactions.
  • Follow established procedures and contribute to updating VRS documentation and SOPs.
  • Qualifications

  • 24 years of experience in IT support helpdesk and / or systems administration.
  • Strong troubleshooting and analytical skills.
  • Experience with user account provisioning (AD Azure AD SaaS identity systems).
  • Excellent communication customer service and documentation skills.
  • Ability to manage multiple priorities.
  • Preferred Qualifications

  • Familiarity with SCRUM methodologies.
  • Experience with ticketing systems.
  • Exposure to cloud platforms.
  • Working knowledge of basic networking and cybersecurity fundamentals.
  • Familiarity with SSO SAML or identity lifecycle management.
  • Certifications are a plus (A Network Security Microsoft 365).
  • Thanks

    Afrah Faiza

    Arthur Grand Technologies Inc

    Arthur Grand Technologies is an Equal Opportunity Employer (including disability / vets)

    Additional Information :

    All your information will be kept confidential according to EEO guidelines.

    Remote Work : No

    Employment Type : Contract

    Key Skills

    Active Directory,VMware,Computer Networking,Microsoft Windows Server,Solaris,Windows,Linux,SAN,Shell Scripting,System Administration,Dns,CentOS

    Experience : years

    Vacancy : 1

    serp_jobs.job_alerts.create_a_job

    System Administrator • Arlington County, Virginia, USA

    Job_description.internal_linking.related_jobs
    System Administrator (Citrix)

    System Administrator (Citrix)

    BAE Systems USA • Washington, DC, United States
    serp_jobs.job_card.full_time
    BAE Systems is seeking an experienced full-time on-site System Administrator to support our work as a prime contractor on a high-profile U. Accuracy, integrity, subject matter expertise, and the abi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Linux Systems Administrator (3307)

    Linux Systems Administrator (3307)

    Gridiron IT • Arlington, VA, United States
    serp_jobs.job_card.full_time +1
    Government customer to provide support for onsite incident response to civilian Government agencies and critical asset owners who experience cyber-attacks, providing immediate investigation and res...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Linux Systems Administrator ProdOps Engineer II (EC2119)

    Linux Systems Administrator ProdOps Engineer II (EC2119)

    Research Innovations • Alexandria, Virginia, USA
    serp_jobs.job_card.full_time
    Production Operations Engineer II.Secret Security Clearance at minimum TS / SCI preferred.RII) is breaking through the big slow status quo with transformative technology that fundamentally changes an...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Window System Administrator

    Window System Administrator

    ManTech • College Park, MD, United States
    serp_jobs.job_card.full_time
    The position is part of a team that provides Windows Systems Administration support for an organization that is tasked with researching challenging problems within the Intelligence Community.Respon...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    MidSenior System Administrator

    MidSenior System Administrator

    Belay Technologies • Howard County, Maryland, USA
    serp_jobs.job_card.full_time
    Belay Technologies has been voted Baltimore Business Journals (BBJ) Best Places to Work 2019 runner up in 2020 and a finalist in 2021!. Belay Technologies is seeking a System Administrator (SA) to j...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Senior Linux Systems Administrator

    Senior Linux Systems Administrator

    Integrated Computer Solutions • Washington, DC, United States
    serp_jobs.job_card.full_time
    Arlington, VA (Pentagon JSSC) - Washington, DC.Integrated Computer Solutions (ICS), a wholly owned subsidiary of The One23 Group, is an IT service provider that supports the federal government, alo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    System Administrator

    System Administrator

    Fusion Technology • Arlington, VA, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Fusion Technology is a performance-driven HUBZone Small Business concern residing in the heart of the beautiful mountainsides of West Virginia, steps away from the Federal Bureau of Investigation's...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Windows System Administrator (Senior-Level)

    Windows System Administrator (Senior-Level)

    Link Solutions • Hyattsville, MD, United States
    serp_jobs.job_card.full_time
    Information Technology services to government clients in support of critical mission needs.Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualizat...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Senior Linux System Administrator

    Senior Linux System Administrator

    Black Bear Technology Solutions, LLC • University Park, MD, United States
    serp_jobs.job_card.full_time
    Senior Linux System Administrator.Top Secret or Secret Clearance.The Senior Linux System Administrator is responsible for leading system administration activities. This position oversees the install...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    SME Network and Computer Systems Administrator

    SME Network and Computer Systems Administrator

    Govcio LLC • Franconia, VA, US
    serp_jobs.job_card.full_time
    Overview : GovCIO is currently hiring a SME Network and Computer Systems Administrator to support our newly awarded United States Coast Guard (USCG) Maverick contract. This will be located in Alexand...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Infrastructure / Systems Administrator

    Infrastructure / Systems Administrator

    Trinity Global Consulting • 20762, MD, US
    serp_jobs.job_card.full_time
    Software Support Defense Medical Logistics Standard Support (DMLSS) User, Network Support, Technical Support Application Virtualization Hosting Environment (AVHE) and System Support access and trou...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Linux Unix Systems Administrator

    Linux Unix Systems Administrator

    Lumen Inc • Washington, DC, United States
    serp_jobs.job_card.permanent
    We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly.Together, we are building a culture and company from the people up - committed to t...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Linux System Administrator

    Linux System Administrator

    Nightwing • Arlington, VA, United States
    serp_jobs.job_card.full_time
    Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges.Our capa...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    IT System Administrator – NASA Support

    IT System Administrator – NASA Support

    Pearl River Technologies • Greenbelt, Maryland, United States
    serp_jobs.job_card.full_time
    Job Title : IT System Administrator – NASA Support Job Location : Greenbelt, MD (Hybrid) Description The IT System Administrator is responsible to help employ standards, methodologies, and technical ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Windows Systems Administrator

    Windows Systems Administrator

    thejosefgroup.com • Columbia, MD, United States
    serp_jobs.job_card.full_time
    TS / SCI with Full Scope Poly Required.Bachelor's degree in a technical discipline and 15 years' experience as a System Administrator, OR High school diploma and 20 years' experience as a System Admi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Linux Systems Administrator (Tier I)

    Linux Systems Administrator (Tier I)

    Sabre Systems • Arlington, VA, United States
    serp_jobs.job_card.full_time
    Tier I Linux Systems Administrator.Tier I Linux Systems Administrator.Department of Defense (DoD) program dedicated to high-performance computing operations. This role offers the opportunity to coll...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    System Administrator

    System Administrator

    ClientMind Recruiting Inc. • Greenbelt, MD, United States
    serp_jobs.job_card.full_time
    Clientmind Recruiting is seeking a.Microsoft-centric environment for a client in the Greenbelt, MD area.This role combines hands-on systems management with end-user support and will play a key part...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_hour • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Linux System Administrator

    Linux System Administrator

    ManTech International Corporation • Laurel, MD, United States
    serp_jobs.job_card.full_time
    Unlock the secrets of intelligence with MANTECH! Join a dynamic team at the forefront of national security, providing advanced solutions to government intelligence agencies.Since 1968, we’ve been s...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted