Medical Office Staff Assistant - Behavioral Health OP - Days

We are looking to add top talent to our Baptist Hospitals of Southeast Texas team.

Join us in performing Sacred Work!

Competitive benefits are offered including :

Matched Retirement Plan

Paid Time Off

Comprehensive Benefit Plan - Medical, Dental, Vision and Much More!

Bonus Potential

Summary / Objective

The Medical Office Staff Assistant performs clerical duties as assigned including greeting patients and answering a multi-line phone system.

Essential Job Duties

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Responsible for answering multi-line phone system and directing calls to the appropriate party.
• Greet patients when they arrive at the office and provide them with any necessary paperwork or other information required for office visit or treatment.
• Collect co-pays and other fees required prior to office visit or treatment.
• Schedule appointments and ensure all appointments are confirmed for assigned clinic / provider.
• Communicates with patients regarding any issues with scheduling, referrals or insurance verification.
• Develops relationship with outside physician offices, insurance companies and departments of the hospital to ensure all patients are provided exceptional patient care.

Required Education and Experience

High School diploma or equivalent

1-3 years of related experience.

Required License / Certifications

N / A