Business Analyst 3

Job Title : Business Analyst 3 Contract Type : Contract - Full-Time Work Location : Austin, TX 78751 (Onsite Only – Local Candidates Required) Duration : 9 - 10 moths (with possible extensions) Interview Type : Microsoft Teams Position Overview The Texas Health and Human Services Commission (HHSC) seeks an experienced Business Analyst 3 to support the Provider Enrollment and Management System (PEMS) enhancement initiatives within the Business Automation Support (BAS) unit of Medicaid and CHIP Services (MCS). The analyst will act as a Business Analyst / Product Owner, bridging business and technical teams to improve system functionality and the provider experience in compliance with legislative mandates. The ideal candidate will bring deep experience in Agile delivery, Medicaid systems, and claims processing, with a proven ability to translate complex business needs into actionable technical requirements. Work Environment & Terms Work Schedule : Monday – Friday, 8 : 00 AM – 5 : 00 PM (CST). Location : 100% onsite in Austin, TX (no remote option; local candidates only). May require occasional evening / weekend work. Details Job Description : DESCRIPTION OF SERVICES Reviews, analyzes, and evaluates business systems and user needs. Formulates systems to parallel overall business strategies. Experienced with business process reengineering and identifying new applications of technology to business problems to make business more effective. Familiar with industry standard business process mapping, and reengineering. Prepares solution options, risk identification, and financial analyses such as cost / benefit, ROI, buy / build, etc. Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs. The Business Automation Support (BAS) unit within the Medicaid and CHIP Services (MCS) Department oversees Texas Medicaid & Healthcare Partnership (TMHP) systems and related support activities. BAS provides oversight of LTC program systems, which supports LTC providers for services delivered to individuals; modifications and updates to TMHP vendor systems; and encounter data and MCO file support and coordination. A Business Analyst (BA) is needed to support the legislatively approved Provider Enrollment and Management System (PEMS) projects. PEMS is a centralized electronic method for Medicaid and non-Medicaid program providers interested in enrolling to submit a single application, in a single location (a web portal), to be accepted and processed by a single entity based on their National Provider Identifier (NPI). HHSC would like to make significant changes to PEMS to improve the provider experience and system functionality. The Worker will serve as a Business Analyst / Product Owner for the PEMS project and support activities as needed. The Worker will work directly with internal units (Provider Services); TMHP technical sprint teams; and business users to provide subject matter expertise, perform critical analysis, ensure requirements are gathered that meet the functional needs and assist in creating and maintaining a prioritized and healthy backlog as directed by the legislative mandate. The Worker will be responsible for delivering quality products that meet the state's desired operational and technical requirements. The worker will have considerable latitude to use their experience and judgement to ensure successful completion of their assigned tasks. The Worker will be required to multi-task, analyze priorities, communicate clearly, and set expectations for the phases of the project. The Worker will be responsible for communicating with multiple internal and external stakeholders including program and technical staff, and other contracted and vendor resources. The Worker will participate in meetings, track deliverables and schedules, and alert management of any issues that may impact providers. The services to be provided include, but are not limited to the following : A. Analyzes program policies, procedures, and processes to determine the impact on business systems and functional areas. B. Analyzes and reviews system, data, and project deliverables such as business user requirements, design documentation, test plans, and risk assessment plans to ensure business and technical requirements are met. C. Works with program area staff to solicit, analyze and document business processes and requirements. D. Acts as a liaison between state staff and vendors to translate operational and business requirements to vendors. E. Serves as the Product Owner for an Agile team, including working with Agile / Scrum teams of contracted software vendors to implement system changes. F. Analyzes and writes User Stories with Acceptance Criteria based on business needs and according to the Agile methodology. G. Develops and maintains business user test scenarios and participates in systems and user acceptance testing. H. Creates use case scenarios, test plans, and exit criteria that accurately map back to the documented business requirements or user stories. I. Reviews, analyzes and executes test cases with a formal testing tool. J. Tracks, documents and reports the status of testing. K. Evaluates proposed test strategies to ensure appropriate test coverage. L. Identifies potential project risks and issues and develops mitigation strategies, M. Reports project status to management on established timelines. N. Documents action items and business decisions. O. Conducts meetings and / or presentation tasks as needed. P. Manages schedulefor deliverables as established. Q. Other duties as assigned related to PEMS projects. CANDIDATE SKILLS AND QUALIFICATIONS Minimum Requirements : Candidates that do not meet or exceed the minimum stated requirements (skills / experience) will be displayed to customers but may not be chosen for this opportunity. Years Required / Preferred Experience 8 Required Experience as a Business Analyst and Agile Product Owner. 8 Required Experience utilizing the Agile software development methodology. 8 Required Experience in performing complex business analysis and writing technical documentation. 8 Required Experience reporting project status to management including risks, issues, and key decisions. 8 Required Experience identifying project risks and issues; and developing / implementing mitigation strategies. 8 Required Experience in effective general written / oral communication, including documenting requirements, deliverables, test scenarios and project status. 8 Required Experience utilizing business analysis skills and interacting with business end users to gather, validate and document business requirements and translate into technical solutions to satisfy the business needs. 8 Required Experience performing review and approval processes of complex technical user and system requirements written by vendors. 8 Required Experience with Microsoft Office products (Teams, Word, Excel, PowerPoint). 8 Required Experience coordinating and developing test plans / strategies, exit criteria and test scenarios. 8 Required Experience executing detailed test cases within a complex software environment. 8 Required Experience using testing management software. 8 Required Experience with Microsoft Project or similar project management software. 8 Required Experience approving and prioritizing user stories based on stakeholder feedback and subject matter expertise. 8 Required Experience with Medicaid systems and processes. 8 Required Experience in claims processing. 4 Preferred Knowledge of Texas Medicaid programs. 2 Preferred Experience with the Project Enrollment and Management Systems project. Position is 100% ONSITE at the location listed above (NO REMOTE WORK). Program will only accept LOCAL ONLY candidates for this position (Within 50-mile radius).

• Subject to change per the hiring team
• Please do not submit candidates who are currently out of state and are planning to move to Texas. Candidates must already reside in Texas.