Clinic Medical Clerk - 247449

Job Summary

The Medical Clerk provides essential routine support and clerical assistance to the clinic staff and participants. The role involves ensuring clinic phones are promptly answered, data is accurately entered into the computer system, and necessary internal and external communications are efficiently coordinated. Responsibilities include working with other departments, supporting pharmacy and provider orders, scheduling appointments, and delivering exceptional customer service within the clinic.

Responsibilities / Job Duties

• Follows up on medical orders including appointment follow-up, transferring all medical orders to appropriate staff, completing lab requisitions and faxing medication orders to the pharmacy in timely manner.
• Informs appropriate disciplines regarding medical order changes.
• Schedules internal appointments occurring at our sites (includes podiatry, dental and psychiatry) and recurring outside treatments (such as dialysis, IOP etc.) in coordination with other disciplines.
• Enters and maintains appointments in the computer database.
• May assist in scheduling appointments with external providers and diagnostics, as requested.
• Schedules IDT assessments
• Arranges for equipment as well as escorts, interpreters and transportation for internal and external appointments.
• Advises participants / family of scheduled appointments.
• Prepares and sends appropriate paperwork to skilled nursing homes (SNF) as directed and responds to questions from skilled nursing facilities (SNF) - researching as required with MD / RN.
• May assist in monitoring clinic fax inbox
• Maintains clinic file drawers and binders, updated and copies all forms needed by clinic staff.
• Answers clinic telephones following phone etiquette guidelines (at all times except breaks); screening calls for proper distribution and takes messages.
• Responsible for data entry of all outpatient procedures for referral and billing purposes.
• May assist to maintain data on clinic appointments, assist nurses with keeping clinic stocked, inventory in adequate supply, and placing orders for supplies if required, maintain logs of clinic equipment, assist to keep clinic clean
• Participates in meetings as assigned.
• Maintains the confidentiality of all company procedures, results and information about participants, clients or families.
• Maintains a courteous, helpful and professional attitude on the job. Displays a willingness and ability to be responsive warm and caring to all customer groups.

Schedule / Shift

Monday - Friday, 8 AM - 5 PM PST

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).