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Front Office Coordinator
Front Office CoordinatorCohen Immigration Law Group, P.C. • New York, NY, US
Front Office Coordinator

Front Office Coordinator

Cohen Immigration Law Group, P.C. • New York, NY, US
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Job Description

Job Description

We are a growing immigration law firm led by a retired U.S. Immigration Judge, dedicated to helping clients navigate the immigration system with clarity, compassion, and precision. Our cases range from removal defense to humanitarian relief, and we are looking for a skilled Front Office Coordinator who would play a critical role in ensuring the smooth daily operations of the law office.

Compensation : $20 - $25 hourly

Responsibilities :

Front Desk Client Relations

  • Greet clients, answer phone calls, and manage office communications.
  • Schedule attorney consultations and maintain accurate appointment calendars.
  • Conduct initial intake interviews, collect client information, and explain basic processes.
  • Provide trauma-informed support to clients, ensuring compassionate and professional service.

Case Preparation Filing

  • Assist in drafting, preparing, and submitting USCIS applications (e.g., I-765, I-360, I-130, I-485, I-601A, I-751, I-290B, I-589).
  • Assist with preparation of Immigration Court filings (e.g., Motions to Reopen, Written Pleadings, Motions to Dismiss, Appeals).
  • Submit and track FOIA requests to USCIS, FBI, or related agencies.
  • Translate and review critical client documents for accuracy and compliance.

    • Administrative Office Management

  • Oversee incoming and outgoing mail while safeguarding confidentiality.
  • Maintain and organize physical and digital case files (Dropbox, Google Drive).
  • Manage office supplies and coordinate with vendors to ensure smooth operations.
  • Train and mentor new administrative staff on office procedures.

    • Attorney Team Support

  • Prepare affidavits, case summaries, and supporting evidence packets.
  • Assist attorneys during client meetings, hearings, and case preparation.
  • Provide interpretation and translation (Spanish / English, Russian / English, French / English) when necessary.
  • Support the CEO / Managing Attorney by coordinating schedules and prioritizing tasks.

    • Qualifications : Education :

  • High school diploma or higher; coursework or training in law, administration, or criminal justice preferred.

    • Experience :

  • Minimum 1+ years in a legal, immigration, or administrative role. Experience preparing USCIS filings and court documents strongly preferred.

    • Skills :

  • Bilingual is a plus.
  • Proficiency in Microsoft Office and legal case management tools.
  • Strong communication, multitasking, and conflict-resolution skills.
  • Knowledge of trauma-informed practices and sensitivity when working with vulnerable populations.

    • About Company

    At Cohen Immigration Law Group, P.C., we don’t just practice immigration law; we transform lives. Led by retired Immigration Judge and former DHS prosecutor Raisa Cohen, who was once a refugee herself, our firm brings unmatched knowledge from every side of the immigration system.

    We help clients trade fear for freedom through compassionate, strategic advocacy, from complex asylum cases to family petitions. Here, we fight for dignity, hope, and justice for every client.

    We’re seeking team members who care deeply about people, not just cases, professionals who want to make a real impact in immigrants’ lives while growing in a mission-driven practice.

    Benefits at Cohen Immigration Law Group, P.C. :

  • Competitive salary
  • Health insurance
  • Paid time off and holidays
  • 401(k)
  • Annual Bonus
  • Opportunities for ongoing professional development

    • We are an equal-opportunity employer and welcome applicants from all backgrounds.

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