Job Title
Onboards new and existing customer implementations of Treasury Management payables, receivables, and other financial products to provide a smooth, seamless onboarding experience with Treasure Management products. Serves as the main point of contact between the customer representative and U.S. Bank during the implementation process via phone or email, conducts onboarding activities, performs analyses, monitors, and tracks implementation requests from point of sale to customer use. Builds up positive customer relationship by ensuring an optimal level of service delivery and product functionality exceeding customers' expectation. Escalates potential obstacles appropriately and communicates implementation status effectively while ensuring an efficient and timely onboarding.
Basic Qualifications : Bachelor's degree, or equivalent work experience. Five or more years of related experience.
Preferred Skills / Experience : Thorough knowledge of Treasury Management products and processes with an understanding of how customers use them. Strong planning and organizational skills, as well as analytical and problem-solving skills. Effective verbal and written presentation and communication skills. Ability to work with both internal partners and external customers. Proficient computer navigation skills using a variety of software packages including Microsoft Office applications.
Location Expectations : This role offers a hybrid / flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
Benefits : Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours) :
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
Pay Range : $30.29 - $40.38
Treasury Specialist • Gresham, OR, US