Premium Ticketing Coordinator

Premium Ticketing Coordinator

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.

Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.

Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!

The Premium Ticketing Coordinator will play a key role in managing premium ticketing operations, ensuring exceptional service for suite holders, premium seating clients and VIP guests. This position combines operational accuracy with outstanding customer care.

Essential Duties and Responsibilities

• Coordinate ticketing for premium seating, suites and VIP areas.
• Process ticket sales and manage accounts using Ticketmaster systems, including Archtics.
• Assist with billing, database upkeep and premium account maintenance.
• Support sales efforts for public suites and VIP areas.
• Provide prompt, professional client support and resolve inquiries efficiently.
• Provide event-day support, including box office assistance and ticketing solutions.
• Contribute to strategic initiatives to enhance premium ticket operations and guest experience.

Education and / or Experience

Skills and Abilities

Compensation

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

Working Conditions

Location : On Site or Remote (Van Andel Arena, DeVos Performance Hall, Acrisure Amphitheater)

What You'll Gain

Working alongside a dynamic team at iconic venues hosting premier entertainment in West Michigan

Opportunities for growth in premium ticket sales and event operations.

Rewarding environment where your work directly impacts guest experience.

Note : The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity / Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.