Senior Manager, Head of Sales Process & Efficiency-Financial Advisor Services

Senior Manager, Head Of Sales Process & Efficiency

At Vanguard, we are modernizing our distribution ecosystem to deliver a more seamless, data-driven, and advisor-centric experience. As the Senior Manager, Head of Sales Process & Efficiency for our Financial Advisor Services (FAS) business, you will lead the transformation of our sales processdesigning and optimizing our core sales disciplines that power one of the industry's most respected advisor sales forces.

This role reports to the Head of Learning & Enablement and partners across product, technology, data, and operations to elevate the sales experience and drive efficiency at scale.

What It Takes

• Architect Sales Process Excellence : Define and implement best-in-class sales processes that support advisor engagement, seller productivity, and strategic growth.
• Drive Efficiency & Experience : Lead initiatives to streamline workflows, reduce friction, and improve the day-to-day experience of internal and external wholesalers.
• Cross-Functional Partnership : Collaborate with IT, Data & Analytics, and other enterprise teams to align tools, platforms, and processes with the needs of the field.
• Sales Technology Strategy : Influence the roadmap for CRM, sales enablement platforms, and other productivity toolsensuring they are intuitive, integrated, and impactful.
• Governance & Measurement : Establish clear metrics, governance structures, and feedback loops to continuously improve sales process effectiveness and field adoption.

Summary

We're looking for a strategic operator who understands the mechanics of high-performing sales organizations. You've led process transformation in asset management, wealth, or financial advisor services environments and know how to balance efficiency with experience. You bring a systems mindset, a collaborative spirit, and a passion for enabling sales teams to do their best workthrough smarter processes, better tools, and aligned infrastructure.

You Will Bring :

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a missionwe're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.