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Manager, Technical Sales
Manager, Technical SalesConnectWise • Tampa, Florida, USA
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Manager, Technical Sales

Manager, Technical Sales

ConnectWise • Tampa, Florida, USA
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ConnectWise is an industry and Global leading software company with over 3000 colleagues in North America EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers our suite helps over 45000 of our partners manage their businesses better sell more efficiently automate service delivery and remotely control technology so they can consistently deliver amazing customer experiences.

Our company is powered by our connections our colleagues and our community. And we accept all kinds.

Game-changers innovators culture-loversand humankind.

We invite discovery and debate. We recognize key moments as milestones.

We see you and value you for your unique contributions. Our inclusive positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills giving you the choice of how YOU make a difference.

Curious Read this opportunity to learn how YOU can make a difference at ConnectWise!

Manager Technical Sales -

General Summary :

The Manager of Technical Sales is responsible for leading a team of entry level to experienced professionalsfocused on driving the company towards its strategic and financial goals by providing technical knowledge andresources to the department and partners. This role supports the Sales team by ensuring world class technicalexpertise to all areas of the business and for products of the ConnectWise business suite.

Essential Duties and Responsibilities :

  • Sets goals and objectives for team members for achievement of operational results

Supervises support and / or professional level colleagues

Ensures policies practices and procedures are understood and followed by direct reports customers and

stakeholders

Leads and prioritizes the daily activities of the team

Manages mentors and coaches to develop a collaborative and dynamic team

Coordinates cross-functional communication to align on initiatives and strategies to drive efficiency

Leads a team of Sales Engineers who serve as the primary technical resources for revenue to provide

product introduction trial and education expertise

Manages resources dedicated to the creation and delivery of customized demonstrations for all products

and services

Ensures the continuous professional development of the Sales Engineering team so that all members are

trained on the latest versions and features of all products and solutions relevant to their areas of

expertise

Develops key leadership relationships with all areas of the business to ensure positive collaboration with

the Sales Engineering Team

Provides leadership for the technical sales functions amongst business units and other divisions to provide

support for strategic initiatives

Develops strong working relationships with stakeholders including internal teams partners and affiliates

Provides direction and strategy to managers and team members to ensure operational excellence

Engages in ongoing trainings and certifications to remain up-to-date on ConnectWise products and

services

Knowledge Skills and / or Abilities Required :

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Exceptional leadership and customer service skills
  • Willingness to work in a team environment

    Strong organizational skills to give the team direction

    Professional presence suitable for interaction in meetings in-person or via email as well as at internal

    and external facing events

    Excellent presentation and communication skills

    Broad understanding of all ConnectWise products and integration points

    Ability to coordinate inter-departmental relationships to reach team goals

    Knowledge of best practices and processes for IT Companies

    Understanding of the needs versus wants of the prospect with the ability to guide them accordingly

    Ability to take a consultative and creative approach in all interactions with prospects and internal teams

    Organized detail oriented and self-motivated

    Strong computer skills with the ability to effectively communicate through phone and e -mail

    Educational / Vocational / Previous Experience Recommendations :

  • Bachelors degree in related field or equivalent business experience
  • 4 years of relevant experience

    2 years of managerial experience

    Experience with web-based presentation tools

    Working Conditions :

  • Onsite / Hybrid based out of Tampa FL
  • 10-20% travel may be required

    ConnectWise is an Equal Opportunity Employer dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race ethnicity color religion age sex (including pregnancy) sexual orientation gender gender identity or expression ancestry national origin citizenship status physical or mental disability genetic information military / veteran status marital status familial or parental status or any other characteristic or status protected by applicable federal state and local laws.

    The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and / or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process please contact us at or 1-.

    Required Experience :

    Manager

    Key Skills

    Mainframe,ABAP,Information Technology Sales,Investment Management,IT Service Desk,Clinical

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

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