Collections Specialist

Description We are looking for a dedicated Collections Specialist to join our team in Columbus, Ohio. In this long-term contract role, you will focus on managing and maintaining business-to-business collections processes, ensuring timely payments and resolving outstanding balances. This position is ideal for individuals with strong communication skills and a keen attention to detail, who thrive in a dynamic and goal-oriented environment.

Responsibilities :

• Manage and oversee business-to-business collections, ensuring timely follow-up on outstanding invoices.
• Communicate professionally with clients to address payment delays and resolve disputes.
• Analyze account histories to identify overdue payments and implement appropriate collection strategies.
• Collaborate with internal teams to reconcile billing discrepancies and maintain accurate records.
• Monitor credit limits and payment terms to mitigate financial risks.
• Prepare detailed reports on collection activities and account statuses for management review.
• Maintain compliance with company policies and industry standards during all collection processes.
• Identify opportunities to improve collection workflows and enhance overall efficiency.
• Respond promptly to inquiries regarding billing and payment concerns.
• Ensure all communications and transactions are documented accurately for future reference. Requirements - Proven experience in commercial collections or credit-related roles.
• Strong understanding of collection processes and billing procedures.
• Excellent communication and negotiation skills for managing client interactions.
• Proficiency in analyzing account data and resolving discrepancies.
• Ability to work independently and meet deadlines in a fast-paced environment.
• Familiarity with relevant compliance regulations and company policies.
• High attention to detail and organizational skills.
• Proficient in using software tools and systems for collections and reporting.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https : / / www.roberthalf.com / us / en / mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract / temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract / temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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