UPS Field Service Engineer - Northern CA

TPS TalentDallas, TX, US

job_description.job_card.variable_days_ago

serp_jobs.job_preview.job_type

serp_jobs.job_card.permanent

job_description.job_card.job_description

Job Posting

At TPS Talent, we connect skilled professionals with opportunity-driven careers across Telecom, IT, Engineering, Construction, and Hospitality. Whether you're seeking a direct hire role, contract-to-hire, or project-based work, we're here to align your experience and goals with the right companies and make the process seamless.

Founded in 2021, we're a WBENC-certified recruiting firm based in Dallas, TX, with a nationwide reach. Our team is experienced, diverse, and committed to advocating for candidates like you. We focus on real relationships, timely communication, and placements that actually stick.

With TPS Talent, you're not just another resume you're a person, a professional, and a priori.

Job Description

The UPS Field Service Engineer applies diversified knowledge of the power electronics industry to complete start-up, testing, troubleshooting, operations and maintenance work of UPS and related critical power equipment. The FSE will be home based and dispatched to customer sites as required.

Specific Duties

Responsible for commissioning, maintaining and providing emergency support on power electronics at customers' sites within the regional coverage area
Performs commissioning-focused design reviews, prepares commissioning test procedures and reports, coordinates and oversees on-site testing
Involved in preventive maintenance, emergency response, equipment start-up and / or field modifications
Attends periodic training at the company's headquarters on various OEM units and Standard Operating Procedures (SOPs) which includes testing equipment and / or rebuilding older systems
Troubleshoots issues with the technical-support group related to maintenance or operation of equipment
Participates in the development of Methods of Procedures (MOPs) and be expected to consult with supervisor(s) concerning unusual problems and developments.
Other duties as assigned by management

Job Requirements

Preferably 3-5+ years experience in the critical power industry and ability to troubleshoot down to component level on equipment such as UPS, batteries, PDU's, STS, etc.

Utilizes hand tools and test equipment to perform work

Requires excellent verbal, written communication skills & customer relation skills

Must be able to provide high level of quality customer service

Must be able to complete Field Service Reports in a timely manner

Requires knowledge of equipment manufacturer's specifications

Ability to work independently and exhibit resourcefulness

Must be able to perform repeated bending & lifting of up to 100 lbs. during certain procedures

Must be able to provide necessary pro-active recommendations to clients

Candidate must be willing to work nights & weekends when necessary

Knowledge of general computer hardware & software applications

Previous 3rd Party UPS experience a plus

UPS OEM factory training or experience in Liebert / Emerson / Vertiv, APC / MGE / Schneider, or Eaton / Powerware, a MUST

Technical degree a plus

Previous military experience and training a plus

Educational Background

Technical graduate of a two-year accredited technical school in an engineering / technical field

Three to five years of technician experience in related power electronics field or industry

serp_jobs.job_alerts.create_a_job

Field Service Engineer • Dallas, TX, US