Data Specialist - OCRP, FPATH, FHARPS

Diversion Data Specialist

Frontier Behavioral Health's presence in Spokane is more than 100 years strong, allowing our non-profit organization to understand the varied needs of our clients and the larger community. Our programs are designed to provide evidence-based treatment to adults, youth and seniors who are dealing with a wide range of behavioral health issues. As a Trauma-Informed Care Organization, we firmly believe in recovery and that our clients can lead fulfilling and meaningful lives, and we consider it an honor and a privilege to assist them in their journey. If you want to have a positive impact in the lives of others come join us!

Why Choose Frontier Behavioral Health?

At Frontier Behavioral Health, we value our employees and recognize the importance of EVERY employee's contribution to our mission.

Our behavioral health services make a positive difference in the lives of those we serve and contribute to the health, safety, and quality of life for everyone in Spokane County.

At FBH we have a variety of client services, including outpatient, inpatient, community outreach, crisis services, partnerships with schools, law enforcement and more.

Our evidence-based, culturally appropriate, trauma informed behavioral health services address the diverse needs of those we serve.

Essential Duties And Responsibilities

Maintain accurate and up-to-date individual case management and data records for Trueblood referrals and enrolled participants within FBH's EMR.

Adhere to all internal policies and procedures related to data management, privacy, and security, ensuring compliance with applicable federal and state regulations.

Serve as primary data entry person for assigned diversion programs and ensure documentation is completed on time and kept up to date so accurate data can be transmitted based on contract submission requirements. For applicable programs, receive and submit required data daily into the HCA Program Data Acquisition Management System (PDAMS) data capture system by the 20th of each month. Timely and complete data entry is essential for program monitoring, compliance, and evaluation purposes.

Respond to data fixes and corrective actions within twenty (20) business days of receiving the information. If errors or inconsistencies are identified by HCA or through internal data reviews, the Data Specialist must implement necessary corrections and provide documentation of resolution within the designated timeframe.

Attend mandatory PDAMS training sessions as directed by the HCA Contract Manager. Follow PDAMS data entry guidelines and requirements, as outlined in the PDAMS training manual. Ensure proficiency in PDAMS reporting requirements are maintained and implement best practices to maintain data accuracy and integrity.

For programs that apply, discharge inactive participants from the program within sixty (60) calendar days of no contact unless they are reincarcerated, enter treatment, or are hospitalized, then the time frame for discharge is ninety (90) calendar days, ensuring accurate reflection of current caseloads and service engagement. This includes processing program exits in accordance with established program policies and guidelines.

Submit all required program documentation, including program enrollment, program end, activity participation, and housing-related forms within a month of the time of the activity occurring to ensure compliance with program reporting requirements.

Regularly review data reports to identify and correct potential errors. This includes verifying accuracy in participant records, service activities, and program outcomes. Any discrepancies must be promptly addressed, with data corrections submitted as necessary.

Complete and submit qualitative quarterly reports with comprehensive and detailed information by assigned deadlines. Reports shall include, but are not limited to, participant progress, service delivery updates, program challenges, and best practices to enhance service effectiveness.

Participate in an internal quality assurance process to ensure data completeness, accuracy, and consistency. This may include routine audits, staff training, and corrective action plans as needed to enhance reporting reliability.

Facilitate workflow between program staff, data entry processes and staff, and long-term storage of documents within FBH's EMR, and other identified areas.

Meet identified key performance indicators and metrics for the position as identified for the programs, division and agency.

Maintain productive working relationships with other staff to ensure efficient and seamless coordination of client care and business needs.

Partnering as a team with Compliance and IT staff to deliver current programming.

Maintain internal FBH reporting information and provide it to Director and PAs, highlighting trends and whether performance metrics are being met.

Other duties as assigned.

Qualified Applicants Will Have :

Required :

High School Degree.

6 months of paid work experience in data management.

Preferred :

One year of experience working with data systems.

Knowledge, Skills & Abilities :

Must possess excellent communication skills, including the ability to send and receive oral and written messages, in a clear, positive, prompt, and appropriate manner, while maintaining customer confidentiality.

Demonstrated ability to apply active listening techniques conveying respect, professionalism, engagement skills, positive attitude, and empathy.

Knowledge and skill in use of common software, including the Microsoft Suite, with moderate to advanced knowledge of Excel.

Physical, Sensory & Environmental :

Work is generally performed in an office setting which may involve sitting and use of computers for four to eight hours per day.

May be required to lift 10 - 20 pounds.

Work may be performed out of office and travel may be needed to outside areas.

Blood-borne Pathogen Category III - No predictable exposure to blood-borne pathogens.

Pay Range :

21.33- $25.89) (Hourly / Non-Exempt) : All pay is based on longevity at Frontier Behavioral Health; thus, the starting base pay for this position is $21.33 per hour.

Our Benefits And Perks Are Amazing!

We Believe In Work Life Balance :

Paid Time Off Employees accrue up to 26 days of PTO in the first year of employment!

Plus 9 Paid Federal Holidays!

Sick Leave Extended Sick Leave and Paid Sick and Safe Time.

Some positions qualify for a Compressed Workweek option resulting in up to additional 26 days off per year.

Medical, Dental and Vision

Retirement We offer an impressive 403b plan including standard 3% employer contribution plus an additional 3% employer match.

Flexible Spending Accounts

Life Insurance Company paid coverage that starts the first of the month following 6 months from your date of hire.

Perks : Signing Bonus!

No-cost licensure supervision for those pursuing clinical licensure.

Federal and State Loan Forgiveness Program for qualifying Programs.

Reimbursement of License / Certification application fee that is required for the position.

Free Employee Assistance Program

Staff Discounts at various FBH partners throughout Spokane!

Benefits described above are based on employees who hold .5 FTE positions or greater and / or some benefits vary based on FTE. PRN positions are not benefit eligible or eligible for a sign on bonus.