General Manager- Newbury Street

General Manager - Newbury Street

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TITLE Boxing Club

Position Overview

The General Manager (GM) executes all sales, fitness, and operation functions within TITLE Boxing Club. The GM provides exceptional member experience, a team environment, and ensures the club’s financial success. The GM is responsible for end-to-end management and development – focusing on effective and efficient resourcing, scheduling, club & team performance, goal setting, and providing exceptional customer service, while upholding company policies as the ultimate brand ambassador.

Brand Standards & Responsibilities

Hit monthly revenue targets through membership enrollment and retention, as well as class package, private training, equipment, and retail sales

Foster and maintain an engaged, high-performing team that aligns with the company’s mission, vision, and values

Manage all end‑to‑end employment and development – through resourcing, scheduling, daily / weekly goals, and monthly / quarterly performance evaluations

Facilitate and supervise ongoing training(s) to ensure all employees are proficient in club sales, operations, fitness, and TITLE brand standards + policies

Meet and collaborate with Regional Leadership and Corporate – with ongoing communication to deliver E2E club sales funnel through prospect / lead generation, first‑time visitors, marketing / events, and new membership units

Cultivate an evergreen source of energy and community‑focused club culture that delivers high member satisfaction and achieves maximum profitability

Delegate, oversee and lead all club operations and member engagement

Monitor club appearance, including a clean, friendly, and well‑maintained environment

Execute and oversee employee interviewing, training, scheduling, and payroll upon start

Adhere to all operational policies and maintain responsibilities for compliance with State & Federal employment

Meet / exceed TITLE key performance indicators for club metrics – through daily, weekly, and monthly reports

Skills & Qualifications

3‑5+ years in a managerial role – supervising, directing, and coaching teams

Experience managing trend reports and / or demonstrated math analytical / ratio skills

Excellent interpersonal and customer service skills

Ability to multi‑task, manage clients (via call, text, email, and / or in‑person) and team member concerns with approachable & welcoming energy

Fitness enthusiast and boxing experience preferred; however, not a ‘knock‑out’ qualification

Requirements

High School Diploma / GED

College degree strongly preferred

CPR and First Aid certified preferred

Flexible hours, with the ability to work early mornings, evenings, and / or weekends

Compensation & Perks

(\$XX,XXX) salary + monthly bonus incentives

Full‑benefit package (medical, dental, and vision)

Enjoy discounted company merchandise and take classes for FREE

About TITLE Boxing Club

The world’s leading boxing fitness brand that offers a full‑body, authentic heavy‑bag workout designed to build your fitness, control your breathing, and clear your mind. The boutique fitness franchise specializes in boxing and kickboxing classes with more than 120 locations. Above everything we are dedicated to showing people of all ages, shapes, and abilities that there is no feeling like ripping into a heavy bag – a feeling of confidence that you can take with you anywhere you go and in everything you do!

Ready to step into the ring? Apply now and become part of the TITLE Boxing Club team!

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