Talent.com
Senior Staff Software Engineer, Consumer Experience
Senior Staff Software Engineer, Consumer ExperienceCredit Acceptance • Southfield, MI, United States
Senior Staff Software Engineer, Consumer Experience

Senior Staff Software Engineer, Consumer Experience

Credit Acceptance • Southfield, MI, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally.

Our Engineering and Analytics Team Members utilize the latest technology to develop, monitor, and maintain complex practices that help optimize our success. Our Team Members value being challenged, are encouraged to express their ideas, and have the flexibility to enjoy work life balance. We build intrinsic value by partnering with all functions of our business to support their success and make strategic business decisions. We focus on professional development and continuous improvement while enjoying a casual work environment and Great Place to Work culture!

At Credit Acceptance, we are embarking on an exciting journey to deliver amazing omni-channel digital experiences to our Consumers to guide them to the next best step in their financial journey. In this role, you will be responsible for leading the strategy and cross-platform development (iOS, Android and Web) and crafting the vision and architecture for delivering personalized data-driven experiences.

Outcomes and Activities :

  • This position will work from home; occasional planned travel to an assigned Southfield, Michigan office location may be required. However, this position is permitted to work at a Southfield, Michigan office location if requested by the team member
  • Design and develop software and improve existing code to make it more efficient to detect bugs in the code
  • Write unit-tests and validate your software against acceptance criteria
  • Evolve and transform the design and architecture of applications towards leading edge technologies and practices
  • Author, apply and advocate for team coding, documenting and testing standards
  • Conduct impact analysis to proactively identify impact of a change across multiple applications
  • Learn the business process domain to better support the business and align technologies with the business process
  • Experiment and test ideas, validate assumptions against needs, reach conclusions and recommend solutions
  • Lead code reviews and communicate application changes
  • Document code and projects so others can easily understand, maintain and support
  • Debug the problems which arise in production and propose effective solutions within the application and across multiple applications
  • Read, write and review design documents
  • Contribute to team's sprint commitments and actively participate in our Agile practices, including recommendations for process improvement
  • Lead continuous learning activities to improve design and code quality as well as to increase application domain knowledge
  • Participate in the talent selection process
  • Act as a mentor to guide and review the code, designs and documentation of less experienced software engineers

Competencies : The following items detail how you will be successful in this role.

  • Customer Empathy : Customer Empathy is the ability to understand the perspectives, pain points, and experiences of customers. It involves actively putting oneself in the customer's shoes, comprehending their needs and challenges, and using that understanding to provide a better, more customer-centric experience.
  • Engineering Excellence : Engineering Excellence is about bringing great craftsmanship and thought leadership to deliver an outstanding product that delights customers and solves for the business. This involves the pursuit and achievement of high standards, best practices, innovation, and superior solutions.
  • One Team : A One Team mindset refers to a collaborative approach across the organization, where individuals work together seamlessly, without boundaries, as a single, cohesive team. Shared goals, open communication and mutual support create a sense of collective purpose. This enables teams to navigate challenges and pursue shared objectives more effectively.
  • Owner's Mindset : Owner's Mindset involves adopting a set of behaviors that reflect a sense of responsibility, accountability, strategic thinking, and a proactive approach to managing your domain. As an owner, you understand the business and your domain(s) deeply and solve for the right outcome for the domain(s) and the business.
  • Requirements :

  • Bachelor's degree in Computer Science, Information Systems, or closely related field of study; or equivalent work experience
  • Minimum 10 years of software engineering experience or comparable depth of experience
  • Experience in the lead role overseeing technical direction of a team of software engineering talent across multiple applications
  • Expert understanding and use of multiple object-oriented programming languages and design patterns
  • Extensive experience in Software Development Life Cycle (SDLC) including Agile / SCRUM and Waterfall
  • Extensive experience in data modeling, design and messaging
  • Experience working on mission-critical enterprise class applications
  • Demonstrated ability to coach and mentor less experienced team members
  • Willingness to participate in an on-call rotation
  • Preferred :

  • Demonstrated work experience in creating solutions to personalized omnichannel journeys across web and mobile applications
  • Demonstrated experience integrating Agentic AI in servicing use cases
  • In-depth usage and creation of application programming interfaces (API) and frameworks in their particular field : JSON, Rest / SOAP based Web Services, JUnit, Jenkins and GitHub preferred
  • Experience in API security, analytics, throttling, caching, logging, request and response modifications
  • Experience in creating REST API documentation using Swagger or similar tools desirable
  • Ability to use DDL to create database objects and relationships, construct advanced queries, and optimize query performance
  • Financial services industry experience
  • Knowledge and Skills :

  • Ability to challenge the status quo and influence stakeholders to create innovative solutions
  • Be collaborative with other team members, seeking a diversity of thought to meet business outcomes
  • Ability to foster strong relationships across the organization
  • Bring a strong understanding of relevant and emerging technologies, provide input and coach team members and embed learning and innovation in the day-to-day
  • Experience and understanding of how to connect the work being done and how it drives business value
  • Ability to communicate complex technical information (both verbal and written) to all levels, including senior leadership
  • Target Compensation : A competitive base salary range from $182,602 - $267,816. This position is eligible for an annual variable cash bonus, between 15 - 30%.Bonus amounts are based on individual performance. Final compensation within the range is influenced by many factors including role-specific skills, depth and experience level, industry background, relevant education and certifications.

    Candidates who reside in the following major metropolitan areas may be eligible for a premium on top of the posted range based on their specific zone : San Francisco, Seattle, Boston, New York City, Los Angeles and San Diego.

    INDENGLP

    #zip

    #LI-Remote

    Benefits

  • Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical / dental / vision and many nonstandard benefits that make us a Great Place to Work
  • Our Company Values :

    To be successful in this role, Team Members need to be :

  • Positive by maintaining resiliency and focusing on solutions
  • Respectful by collaborating and actively listening
  • Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions
  • Direct by effectively communicating and conveying courage
  • Earnest by taking accountability, applying feedback and effectively planning and priority setting
  • Expectations :

  • Remain compliant with our policies processes and legal guidelines
  • All other duties as assigned
  • Attendance as required by department
  • Advice !

    We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application!

    P.S .

    We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk!

    Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.

    Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic.

    California Residents : Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you.

    Play the video below to learn more about our Company culture.

    serp_jobs.job_alerts.create_a_job

    Senior Staff Software Engineer • Southfield, MI, United States

    Job_description.internal_linking.related_jobs
    Senior Software Engineer

    Senior Software Engineer

    Williams International • Walled Lake, Michigan, United States
    serp_jobs.job_card.full_time
    Williams International is a privately-owned company that develops and manufactures jet engines for both military and commercial aircraft applications. We are a company of creators who deliver pionee...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Senior Software Engineer

    Senior Software Engineer

    NuTechs • Novi, MI, United States
    serp_jobs.job_card.full_time
    As a member of the software development group you will be part of a dynamic development team tasked with maintaining and extending our current Win32 MFC-based products and developing our next-gener...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Lead / Senior Software Engineer

    Lead / Senior Software Engineer

    Ford Motor Company • Allen Park, MI, United States
    serp_jobs.job_card.full_time
    At Ford Motor Company, we believe freedom of movement drives human progress.We also believe in providing you with the freedom to define and realize your dreams. With our incredible plans for the fut...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    senior software engineer

    senior software engineer

    RIT Solutions, Inc. • Southfield, MI, United States
    serp_jobs.job_card.full_time
    Position title : senior software engineer.Location : remote but must work EST hours.Contract : 1 year extendable (can go perm too). Must have : previous bank experience, Java, golang and AWS.Interview P...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Senior Software Engineer - (C#, SQL, Application Development) - ET hours

    Senior Software Engineer - (C#, SQL, Application Development) - ET hours

    OneStream Software • Birmingham, MI, United States
    serp_jobs.job_card.full_time
    Range applies to US candidates only) + Benefits / Variable Comp / Equity - Range may vary based on experience.Vision, Medical, Life, Dental, 401K. We are seeking a Senior Software Engineer with an exten...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Senior Software Engineer - Cloud Microservices and CybersecuritySouthfield, MI

    Senior Software Engineer - Cloud Microservices and CybersecuritySouthfield, MI

    Lucid Motors • Southfield, MI, United States
    serp_jobs.job_card.full_time
    Senior Software Engineer - Cloud Microservices and Cybersecurity.Leading the future in luxury electric and mobility.At Lucid, we set out to introduce the most captivating, luxury electric vehicles ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Senior Software Engineer - GCIA Services Engineer

    Senior Software Engineer - GCIA Services Engineer

    American Rheinmetall • Auburn Hills, MI, United States
    serp_jobs.job_card.full_time
    Job Description : Senior Software Engineer - GCIA Services Engineer.We are seeking a highly skilled.GCIA and VICTORY specifications. The ideal candidate will bridge.Department of Defense (DoD) standa...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Lead Software Engineer

    Lead Software Engineer

    Diverse Lynx • Dearborn, MI, United States
    serp_jobs.job_card.full_time
    Job Description / Responsibilities : .Software Engineer with 8 to 12 years of experience to join our team.The ideal candidate will have expertise in GCP, SQL, Spring Boot, Angular JS, Java, Javascript,...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Sr Software Engineer - Urgently Hiring!

    Sr Software Engineer - Urgently Hiring!

    Stellantis • Auburn Hills, MI, United States
    serp_jobs.job_card.full_time
    Mobilisights, part of the Stellantis Group, is a global data business unit on a mission to unlock the power of connected car data. With access to one of the largest fleets of connected vehicles worl...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Senior Software Engineer

    Senior Software Engineer

    Astemo Ltd • Farmington Hills, MI, United States
    serp_jobs.job_card.full_time
    The Design Engineer is primarily responsible for developing software for.The Design Engineer will be responsible for developing embedded software for Electric Power Steering (EPS) systems.This role...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Senior Software Engineer

    Senior Software Engineer

    Tech Tammina • Dearborn, MI, United States
    serp_jobs.job_card.full_time
    Dearborn, MI (On-site / Hybrid from day one).Develop and validate applications using continuous integration and continuous delivery (CI / CD) tools. Participate in pair programming and mob programming w...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Senior Software Engineer

    Senior Software Engineer

    Ford Motor Company • Dearborn, MI, United States
    serp_jobs.job_card.full_time
    At Ford Motor Company, we believe freedom of movement drives human progress.We also believe in providing you with the freedom to define and realize your dreams. With our incredible plans for the fut...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Software Engineer Senior

    Software Engineer Senior

    Kyyba • Dearborn, MI, United States
    serp_jobs.job_card.full_time
    We are looking for candidates who have a broad set of technical skills across these areas.Work in collaborative environment that leverages paired programming. Work on a small agile team to deliver c...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Sr. Software Engineer

    Sr. Software Engineer

    Procyon TS • Dearborn, MI, United States
    serp_jobs.job_card.full_time
    Hands-on expert level role catering to.Mobile platform Development & / or web platform development.Extensive experience with iOS (Objective-C, Swift, SwiftUI) , Android (Java, Kotlin, RxJava).Expert...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Senior Software Engineer, Audio

    Senior Software Engineer, Audio

    Lucid Motors • Southfield, MI, United States
    serp_jobs.job_card.full_time
    Leading the future in luxury electric and mobility.At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived lim...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Senior Software Engineer

    Senior Software Engineer

    Insight Global • Dearborn, MI, United States
    serp_jobs.job_card.full_time
    Insight Global is looking for a software developer to be part of a large OEM.This person will work independently, they will be recommending solutions, proof of concepts, working on implementation o...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Sr. Software Engineer

    Sr. Software Engineer

    Keylent Inc • Farmington Hills, MI, United States
    serp_jobs.job_card.full_time
    Software Engineer TECHM-JOB-24411.Skill : UI / UX Design with Wireframes.Onsite hiring for U3 band, PID : Y.IN2300809, NNA PWO FY23 Customer Experi, Requested by : Velavan Sathyamurthy(204566) Duties an...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Sr Software Engineer

    Sr Software Engineer

    Stellantis • Auburn Hills, MI, United States
    serp_jobs.job_card.full_time
    Mobilisights, part of the Stellantis Group, is a global data business unit on a mission to unlock the power of connected car data. With access to one of the largest fleets of connected vehicles worl...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30