Job Description
Job Description
Benefits :
- Dental insurance
- Employee discounts
- Free uniforms
- Health insurance
- Paid time off
- Vision insurance
Summary of Job Function
The Mabo Restaurant General Manager balances the role of being a servant leader and delivering exceptional performance. The Mabo Restaurant General Manager understands the importance of providing an engaging environment for the restaurant team and guests while focusing on achieving the restaurants operational standards, & financial objectives. Mabo General Managers invest their time in recruiting, training, & developing servant leaders that create consistently excellent guest experiences and inspire their teams performance to exceptional results. The Mabo General Manager balances their accountability in managing the facility, maintaining all restaurant accounting & completing all administrative duties.
Essential Responsibilities
Develop Servant Leaders - Puts your people and restaurant first
Shows compassion, care, and concern toward our hardworking teamEngages our team in regular one-on-one meetings and performance discussionsCreates a positive can-do environment and sets our team up for successLeads, Coaches, and motivates the Managers, Leaders, and TeamRecruits and develops outstanding talentDemonstrates commitment to our goals and inspires others to deliver outstanding performanceRespects and serves those they lead through behaviors, actions, and decisionsCreate Guest Experiences - Creates a service experience so good the guest cant wait to come back to Popeyes
Serves as a role model to create memorable guest experiencesSets clear expectations and creates an enjoyable work environmentTakes actions to solve and celebrates guest feedbackRegularly observes the team and operations from the guest's perspective and celebrates or coaches accordinglyLeader - Serves as the face and voice of Mabo in the restaurant and community
Serves as the local representative of Mabo to the community by sponsoring or participating in local eventsBuilds and leverages community relationships to drive business and maximize catering program opportunities in the communityLeads and implements company-wide promotions, product launches, and product samplingsEnsures the team executes and measures the impact of local promotionsAdministration - Maintains the balance between providing an Outstanding Employee and Guest Experience, and Achieving Financial goals
Develops accurate sales forecasts, and creates effective schedules and planning to ensure the achievement of Excellent Operations & Financial Cost Controls.Monitors business : Reviews previous day's financial & operational results, schedules, accounting, operational checklists, HACCP LogsReviews daily & weekly inventory efficiencies & usages to create accurate (truck) ordersControls food and paper inventory by completing daily and weekly inventory counts & analysis. Maintains accurate inventory & usage recordsCreates, communicates, implements, and follows up on operations and financial action plans.Analyzes sales and labor results throughout and after each shift daily & weeklyMaintains operational standards for achievement of Quality products, Cleanliness, Sanitation and Service expectations consistently each shift each day.Maintains accurate & complete daily accounting & administrative recordsMaintain Facility - Ensures the restaurant is a safe, sanitary, and appealing place for everyone
Monitors and maintains compliance with health, safety, cleanliness, security, and fire policies, standards, and regulations.Identifies problems, conducts high-level troubleshooting, and seeks repair(maintenance) support for restaurant equipment to ensure equipment functions correctlyRequired Knowledge, Skills, and Abilities
Excellent people leadership and guest service skills requiredAbility to work in a fast-paced environmentAbility to communicate effectively with Guests, Team members, and Above Restaurant LeadersAbility to resolve issues in compliance with Mabo standardsAvailable to work all shifts, weekends, and holidaysReliable transportationEffective Planner & OrganizerExcellent Recruiter & TrainerAbility to lead a team to achievement of financial budgetsAbility to maintain accurate accounting & administrative recordsAbility to effectively utilize company computer, email, and restaurant software.Education and Experience
Must have a high school diploma or equivalentMinimum of 3 years Restaurant Management ExperienceFood Safety Manager Certification is required within 30 days of hire / promotion, if not already held.Physical Demands
Must be able to lift up to 50 pounds of force frequently to move objectsAbility to carry products / boxes and miscellaneous items weighing no more than 50 poundsConsistently handles product preparationAbility to kneel, bend, and follow proper lifting proceduresConsistently lifts for product preparation, stocking, and inventoryAbility to work at a rapid paceAbility to stand on feet for 8+ hoursOther Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
