For further inquiries regarding the following opportunity, please contact our Talent Specialist.
Ragu Mohan at (630) 847-0953
Title : IT Support / Lab Technician - Contract to Hire
Location : On-site at San Diego, CA
Duration : 6 Months with possibilities of extension
Description :
A Lab support technician plays a critical role in the smooth operation and expansion of client labs by overseeing the management and administration of the infrastructure used for testing and validation of our products. The Lab support tech ensures that our test infrastructure scales with our global operations and helps expand clients' test capability across all product lines.
Where do you come in :
- Be the on-site person for Lab maintenance and support to ensure the infrastructure is usable remotely by all teams
- Set-up of PCs and Mac machines in the lab with standardized images and security patches
- Work with IT on to always ensure connectivity in the lab
- Set up / assemble racks of machines / servers and update HW as needed for test and validation
- Work with the Test and Development teams to purchase test equipment (Switches, phones, Macs, USB cables etc.) and get it shipped to DXCM
- Build / maintain and allocate VMs to scale test infrastructure and make it available to team
- Ensure that all lab activities comply with safety regulations, protocols, and ethical standards.
- Collect debug logs and work with IT team as needed to always ensure proper network connectivity in the lab
- Install automation tools to collect data and monitor stats for the lab
- Use lab mgmt SW to take inventory and track the health of lab devices
- Collaborate with other teams to standardize lab management tools
- Keep detailed records of inventory purchases to shipments to teams
- Document the lab layout and usage, processes, device info etc. so that it's easily accessible to all test engineers
What makes you successful :
Must have 3+ years of experience building and maintaining an engineering labYou must have experience in racking up servers, cabling / labeling, building and maintaining an engineering labs with test fixturesHands-on experience working with Windows and Mac Operating systems, taking snapshots / back-ups, updating security patches etc.Good understanding of lab administration tasks, well-versed with lab / infra management tools and proceduresExperience managing inventory of assets and labeling / tracking etc.Experience in setting up, using, managing and configuring VMs for multiple usersExperience in implementing safety measures and providing training to lab personnel. Maintain records of safety inspections and incidents.Excellent written and verbal communication skillsBasic experience or exposure to shell scripting or PythonExperience using Excel, PowerPoint, Word, etc. for documentationEnthusiasm to learn and growRequired Skills
Lab Management
Scripting - Python or shell
Debugging
Preferred Skills (nice to have)
QA Automation
Development
Leadership