Spa Concierge Woodhouse Spa

What We Are Looking For :

• Our client is seeking a self-starting  Spa Concierge  responsible for welcoming guests, preparing them for services, ensuring their comfort and relaxation through guest amenities, and proper guest flow through the spa on a daily basis.  What You Will Be Doing : Answer phones; Greet and welcome each guest who enters the spa Provide beverages, neck buddies, and other amenities to the guests Prepare the guests for services by assisting them to the dressing room, getting them a robe, and explaining the flow procedure Provide guests with necessary paperwork for applicable services Schedule appointments using management software Maintain organization of changing lounges, quite room, service areas, etc.
• Confirm appointments daily for the next business day Prepare and of sale gift card; Recommend and sale of retail products Ensure proper lighting, music, cleanliness, and aromatherapy as set forth in the Ambiance Standards; Prepare guest folders and work tickets File complete guest folders; Assist Coordinator with duties Ensure laundry services are completed daily Protect the WOODHOUSE brand; Assist in the marketing and promoting of spa Abide by the protocols set forth by THE WOODHOUSE SPAS CORPORATION Powered by JazzHR