IT Technical Support

Title : IT Technical Support Employment Type : Full time, Exempt

Summary of Responsibilities :

Network Administration and Security

Hardware and Software Installation and Maintenance and Repair (Aloha POS, etc.)

Network and System Troubleshooting

Preventative Maintenance

VPN, Printers, Email and Phone system administration

Security Camera and Alarms Installation and Maintenance

Provide onsite technical support for corporate office and phone / field support for restaurants

Examine, evaluate, and improve existing networks and systems

Research, recommend, and execute new networks and systems

Required Skills and Qualifications :

Minimum 2 years’ experience in networking and hardware / software troubleshooting

Working Knowledge and understanding of LAN, WAN, TCP / IP, and Firewalls

Experience with Aloha POS equipment and CCTV Required

Possess an entrepreneurial spirit

Strong communication and listening skills

Produce high quality work with attention to detail and accuracy

Initiate work independently and prioritize work duties with high urgency

Set goals and achieve them on time and efficiently

Ability to learn and understand new software

Proficient in Microsoft Word, Excel, Power Point and Outlook

Availability to work weekends and holidays to complete tasks

Benefits :

Medical, Dental, Vision, Group Term Life & AD&D, Long Term Disability, and Short Term Disability Insurance

401(K) with company match

Paid Vacation

Paid Company Holidays

For more information about us, please visit our website at www.gyu-kaku.com. Reins International USA, Inc. (DBA Gyu-Kaku Japanese BBQ) is an EQUAL OPPORTUNITY EMPLOYER.