Director, Strategic Sourcing & Supply Chain - Hotel

Director, Strategic Sourcing & Supply Chain - Hotel

Miami, FL, United States

Job Description

The Director of Strategic Sourcing & Supply Chain Hotel oversees all Sourcing and Supply Chain for Hotel (operating supplies and equipment-guest facing and back of the house) for North American brands (CCL, PCL, HAL, SBN) in US and Europe directly and will collaborate with Director in Australia to build on local sourcing in Australia. Major categories include Linen, Terry, Uniforms, China, glass, silver, consumables, mattress. The ideal candidate is a results-oriented strategic thinker and an excellent project manager, capable of managing multiple stakeholders and priorities. The role will be the ‘subject matter expert’ for all supply chain matters including : pricing, supply, service level requirements, agreements, issues and contracts. This is an extremely fast paced role with several conflicting priorities and pressures as role is responsible to ensure the costs are low and fill rates are high for one of the most important guest facing categories for our brands – Hotel. The leader will work very closely with Director, VP and SVP level stakeholders across brands to propose strategy, share risks and deliver results for cost innovation.

Key Responsibilities :

Build and drive sourcing and supply chain strategy for over $300M spend in US and Europe. Evaluate manufacturer direct and distribution partnerships to ensure we are leveraging scale for all North American brands while increasing local spend. Collaborate with the team in Australia. Manage a team consisting of a 4 Category managers and 1-3 specialists.

Develop and mature a Sourcing team that collaborates closely with tactical sourcing / procurement, inventory management, and logistics teams . Forecast category risks, mitigation plans and provide input for finance teams for budgets

Master the brand centric approach-work closely with all stakeholders to understand needs and adjust strategies and supply chain approach to the preferred operating model for each brand. Create robust strategies to meet business requirements while influencing and partnering with stakeholders for sourcing decisions. Optimize the distribution network to lower operational costs. Perform annual TCO analysis of global vs local spend to support local supplier base.

Align with CCL and PCL / HAL / SBN procurement teams and with CCL and PCL / HAL / SBN logistics teams regarding strategy.

Ensuring systems are updated properly before the PO’s are issued. Ensure OTIF is at 90%+.

Build and execute strategy to support Carnival responsible business and greenhouse reduction initiatives

Support VP, FBH, Sourcing and Supply Chain on other ad-hoc activities as needed

Building trust with stakeholders. Influence Director and VP+ level stakeholders to drive cost innovation

Thinking creatively to develop efficient sourcing and procurement operations.

Keeping ahead of category risks and providing guidance and alignment to reduce any pricing or availability risk.

Essential Functions :

Development of effective long-term sourcing strategies across hotel categories that create long term value, efficient delivery of goods, ROI, NPS, and quality while delivering on brand objectives. Ensure strategies and contracts are finalized within expected time frame to support regional operations. Optimize and increase local purchases using TCO and influence.

Development and execution of Cost innovation and risk management strategies to provide value. Manage inflation mitigation and supply chain risks. Effectively communicate plans and impacts to brand leadership through the development of succinct business cases.

Manage sourcing engagement within the organization and process partners to effectively leverage our scale, simplify the supplier base, reduce total cost of ownership, harmonize, and rationalize the specs, improve service levels, and create value. Work cross functionally with procurement teams to ensure local support is provided.

Develop trusted relationship across stakeholder teams; is viewed as a valued business partner. Influences change and buy-in across the stakeholder groups and leadership.

Lead Supplier Relationship Management program. Hold suppliers accountable to performance, delivery, quality, cost, optimization / innovation, and other KPI metrics.Provide clear feedback to improve results. Build and foster early supplier involvement to ensure suppliers are utilized to their full capabilities and proactively providing input to provide low cost, efficient, and quality goods and services.

Implement gold-standard contracts across local supplier base. Negotiate strategic supplier contracts, develop innovative pricing models and agreements to deliver value to brands. Ensure negotiation and contract processes meet all compliance and regulatory standards.

Manage a team of 4 Category managers and 1-3 specialists, who may be remote or offshore. Provide clear direction and effective feedback. Develop, coach and provide training as needed. Continuously improve skill level of team. Develop team skill sets and commodity / supply chain knowledge.

Performs other duties as assigned

Qualifications :

Bachelor’s Degree in Supply Chain, Engineering, Business, Economics, Hospitality, and / or Science required

Master’s degree on business, Supply Chain, or another preferred

CPSM or equivalent certification

Minimum Experience (if preferred but not required, list as such) :

10+ years of relevant experience required; 5+ years of experience managing people

Previous strategic sourcing experience using the 7-step strategic sourcing process (or similar)

Experience with Contracting, Manufacturer direct agreements or direct materials and commodities

Experience with Sourcing and Procurement within cruise lines, hotels and restaurants in similar scale and categories

Experience with Sourcing and Procurement within Food, Beverage, a plus

Experience working in fast-paced, results-oriented environments.Consulting experience a plus

Knowledge, Skills, and Abilities :

Strategic thought leader, including sourcing strategy planning, formulation, implementation.

Results-oriented under fast-paced, ambiguous conditions

Strong oral and written communication skills, including developing Power Point presentations and frequently presenting to senior stakeholders

Excellent analytical skills : Ability to gather and analyze information skillfully, model information in Excel, financial analysis (including TCO modeling, make / buy analysis, cost-to-serve analysis, etc.), draw conclusions from data. Market analysis (including Industry and Supplier analysis)

Physical Demands : Must be able to remain in a stationary position at a desk and / or computer for extended periods of time.

Travel : Less than 25% with shipboard travel likely

Work Conditions : Work primarily in a climate-controlled environment with minimal safety / health hazard potential.

This position is classified as “in-office.”As an in-office role, it requires employees to work from a designated Carnival office in South Florida Tuesday through Thursday each week. Employees may work from their homes on Mondays and Fridays. Candidates must be located in (or willing to relocate to) the Miami / Ft. Lauderdale area.

Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.

At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival’s discretionary equity incentive plan.Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including :

• Cost-effective medical, dental and vision plans
• Employee Assistance Program and other mental health resources
• Additional programs include company paid term life insurance and disability coverage
• 401(k) plan that includes a company match
• Employee Stock Purchase plan
• Paid Time Off

Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion.

Complementary stand‑by cruises, employee discounts on confirmed cruises, plus special rates for family and friends

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About Us

About Us

Carnival Corporation & plc is the world’s largest leisure travel company, our mission to deliver unforgettable happiness to our guest through our diverse portfolio of leading cruise brands and island destinations, including Carnival Cruise Line, Holland America Line, Princess Cruises, and Seabourn in North America and Australia; P&O Cruises and Cunard Line in the United Kingdom; AIDA in Germany; Costa Cruises in Southern Europe.

Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference.

In addition to other duties / functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.

Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity / affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and / or international law.

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