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Staff Assistant
Staff AssistantOne Federal Solution • Washington, DC, United States
Staff Assistant

Staff Assistant

One Federal Solution • Washington, DC, United States
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One Federal Solution is seeking a highly organized and motivated Staff Assistant to provide exceptional administrative and operational support to senior-level Department of State officials in the Washington, DC area. The ideal candidate will hold an active Secret clearance and excel in a fast-paced, mission-driven environment. The Staff Assistant will read, review, and analyze incoming correspondence, memos, reports, and submissions to determine significance and ensure timely distribution. The position also includes performing a wide range of administrative duties and additional tasks as assigned by the immediate Government manager. This role requires strong communication skills, attention to detail, and the ability to support high-level leadership with professionalism and discretion.

Secret Clearance Required

Staff Assistant Task and Duties :

  • Provide dedicated support to senior-level Department of State officials and perform administrative duties.
  • Acknowledge and adhere to all standards for conduct, internal controls, the Privacy Act, and the protection and safeguarding of all Personally Identifiable Information (PII).
  • Manage and schedule meetings and appointments, and coordinate executive communications, including taking calls, responding to emails, and interfacing with internal and external customers.
  • Prepare internal and external documents in accordance with CA and Department of State writing standards.
  • Read and analyze incoming correspondence, memos, submissions, and reports to determine their significance and plan their distribution.
  • Prepare managers for appointments by briefing them on the context and background data.
  • Record minutes from meetings.
  • Monitor internal tasks, deadlines, and deliverables.
  • Maintain an organized filing system for paper and electronic documents in accordance with the Department of State record retention policy.
  • Prepare internal and external documents using a variety of office software, specifically Microsoft Word, PowerPoint, Publisher, Excel, and SharePoint.
  • Make travel arrangements using the online Travel Manager System (E2) in accordance with the Department of State travel policy as outlined in the FAM / FAH; Coordinate logistics for Government travel : book tickets, hotels, and rental vehicles, estimate per diem, and process travel vouchers upon return.
  • Serve as liaison between the supervisor and staff members to apprise them of commitments and changes in office procedures and correspondence requirements.
  • Set up conference calls and coordinate with IT personnel for conferences and rooms that require IT support.
  • Perform other appropriate tasks, assignments, and duties as required and assigned by their immediate Government manager.

Staff Assistant Education and Experience Required :

  • Bachelor's Degree and three to five years of proven experience in administrative or management support.
  • Proficient in Microsoft Office software (SharePoint, Excel, Word, PowerPoint, Teams, Access, etc.).
  • Excellent organizational, communication, and writing skills to include timely and accurate responses to customers' and colleagues' needs and citing policy and procedures when applicable.
  • Excellent customer service skills, including customer needs assessments, meeting quality standards for services, and proactive and ongoing evaluation of customer satisfaction.
  • Ability to interact effectively with others, in particular colleagues and personnel from senior executive to working level.
  • Ability to multi-task, triage, and re-prioritize as needed.
  • Demonstrated proactive approach to problem-solving and decision-making.
  • Demonstrated multi-tasking abilities to achieve performance goals and meet changing deadlines in a fast-paced and dynamic environment.
  • Highly resourceful team-player and demonstrated ability to work independently (i.e., self-starter).
  • Big-picture thinker who proactively seeks opportunities for improvements and proposes sound and logical solutions.
  • Ability to plan, draft, create, schedule, and / or implement projects and studies to completion to evaluate and recommend ways to improve the effectiveness and efficiency of work operations in a program or support setting.
  • Ability to maintain a strict level of confidentiality.
  • About One Federal Solution

    One Federal Solution (OFS) is an innovative Professional Services provider with over 20 years of experience supporting Defense and Civilian agencies. OFS specializes in Business Intelligence, Acquisition and Procurement, and other Professional Services. We are pioneers, builders, thought leaders, and pride ourselves in thinking outside the box to co-create with our customers, helping them achieve excellent enterprise wide outcomes. As a certified Service-Disabled Veteran-Owned Small Business (SDVOSB), OFS is committed to providing people who deliver high performance and excellence to our government partners.

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