Talent.com
Associate Team Leader
Associate Team LeaderH&R Block • Riverside, CA, US
Associate Team Leader

Associate Team Leader

H&R Block • Riverside, CA, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
  • serp_jobs.job_card.part_time
job_description.job_card.job_description

Associate Team Leader

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

A Typical Day...

Joining us as an Associate Team Leader, youll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. Youll begin working a flexible part-time schedule in late fall as you ramp up for the busy tax season and transition to a full-time schedule from January through April.

It Would Be Even Better If You Also Had...

  • Experience supervising or managing people
  • History of delivering outstanding customer experiences

What You'll Bring To The Team...

  • Support the Multi-Unit Team Leader, serving as an onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
  • Execute and hold all tax office associates accountable to the client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
  • Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Lead daily huddles and communicate essential information to office associates
  • Your Expertise

  • Prior experience working in customer service or similar role
  • Strong organizational skills and ability to plan and manage day-to-day office operations
  • Customer-centric mindset and strong communication skills
  • Computer proficient with the ability to use MS Office
  • Demonstrated ability to work independently with minimal supervision
  • Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
  • High school diploma / equivalent or higher
  • Why Work For Us

    At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

  • Employee Assistance Program with Health Advocate.
  • Wellbeing program , BetterYou, to help you build healthy habits.
  • Neurodiversity and caregiver support available to you and your family.
  • Various discounts on everyday items and services.
  • Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
  • The community you will join :

    At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

    You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    If youre looking to make an impact, H&R Block is the place for you.

    Pay Range Information

    The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and / or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.

    Pay Range

    $11.00 - $29.00 / Hr.

    Sponsored Job #4934

    serp_jobs.job_alerts.create_a_job

    Associate Team Leader • Riverside, CA, US

    Job_description.internal_linking.related_jobs
    Operations Team Lead / Process Assistant

    Operations Team Lead / Process Assistant

    Iron Mountain Inc • Riverside, CA, United States
    serp_jobs.job_card.full_time
    At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us.Whether you're loo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Merchandise Associate - TJ Maxx $16-$35 / hr

    Merchandise Associate - TJ Maxx $16-$35 / hr

    TJ Maxx • Hesperia, CA, United States
    serp_jobs.job_card.full_time
    No experience requited, hiring immediately, appy now.Job Summary : Responsible for delivering a highly satisfied customer experience demonstrated by engaging and interacting with all customers, embo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Store Associate

    Store Associate

    CVS Health • Murrieta, CA, US
    serp_jobs.job_card.full_time +1
    At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading h...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Paid Focus Group Participant (Hiring Immediately)

    Paid Focus Group Participant (Hiring Immediately)

    Maxion Research • Hesperia, California, US
    serp_jobs.job_card.part_time
    Join Our Part-Time Research Studies Today!.Are you eager to earn extra income from the comfort of your home? We are looking for motivated individuals to participate in paid research studies includi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Membership Sales Associate Perris

    Membership Sales Associate Perris

    Super Star Car Wash • Perris, California, USA
    serp_jobs.job_card.full_time
    As a Membership Sales Associate at Super Star you will play a crucial role in driving sales by effectively communicating the benefits of our products. Using a consultative sales approach you will gu...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    CDL-A Refrigerated Team Truck Driver in Oak Hills, CA

    CDL-A Refrigerated Team Truck Driver in Oak Hills, CA

    AllTruckJobs • Oak Hills, CA, US
    serp_jobs.job_card.full_time
    Are you looking for a CDL-A team truck driving job that keeps you on the road and gets you home every week? Marten Transport, named a 2025 TCA Elite Fleet, has the perfect opportunity for you to be...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Behavior Technician - Entry-Level Role with Paid Training

    Behavior Technician - Entry-Level Role with Paid Training

    ABS Kids • Lake Elsinore, CA, United States
    serp_jobs.job_card.full_time
    Immediate positions available to work with children with autism spectrum disorder and their families!.At ABS Kids we find our purpose in the wow moments our clients experience each day, learning ne...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Therapy - PT

    Therapy - PT

    Providence Home Health High Desert • Hesperia, CA, United States
    serp_jobs.job_card.full_time
    Providence Home Health High Desert.serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel CT Tech - $2,447 to $2,735 per week in Modesto, CT

    Travel CT Tech - $2,447 to $2,735 per week in Modesto, CT

    AlliedTravelCareers • Modesto, CT, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Prime Time Healthcare to find a qualified CT Tech in Modesto, Connecticut!.Now Hiring : Allied Healthcare CT - Modesto, CA. Contact us for Pay Information.Actual a...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Remote Airtable Tooling Expert (Internal) - AI Trainer ($50-$50 per hour)

    Remote Airtable Tooling Expert (Internal) - AI Trainer ($50-$50 per hour)

    Mercor • Hesperia, California, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Role Overview • • Mercor is looking for an Airtable tooling expert who can design, maintain, and optimize internal project workflows. This is an internal project where you will build scalable Airtable...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Lot Associate

    Lot Associate

    Home Depot (Retail) • Murrieta, CA, US
    serp_jobs.job_card.full_time
    Lot Associates assist customers with the loading of their vehicles and also monitor and maintain the entrance of the store. Lot Associates also are responsible for maintaining a sufficient quantity ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Team Leader

    Team Leader

    Tractor Supply • Riverside, CA, US
    serp_jobs.job_card.full_time
    The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Call Center Associate – Team Leader

    Call Center Associate – Team Leader

    Quality Mobile Home Services • Lake Elsinore, CA, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Call Center Associate – Team Leader.Would you like to be part of a company that.This customer service position earns a.If this sounds like the right customer service opportunity for you, appl...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Remote M&A Associate - AI Trainer ($50-$60 / hour)

    Remote M&A Associate - AI Trainer ($50-$60 / hour)

    Data Annotation • Hesperia, California
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Associate Specialist

    Associate Specialist

    University of California - Riverside • Riverside, CA, United States
    serp_jobs.job_card.part_time
    Associate Specialist - Non Exempt .See Table 24B (N) (https : / / www.A reasonable estimate for this position is between $36. Additional off-scale pay or other components of pay are offered when neces...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Side Hustle Project Lead

    Side Hustle Project Lead

    Finance Buzz • Crestline, California, US
    serp_jobs.job_card.full_time +1
    We’re offering a role for someone who wants to lead their own side-income project in their spare time.You’ll explore various proven side hustles, select the ones that fit your lifestyle, and run th...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel CT Tech in Oak Hills, CA - $10511 / month

    Travel CT Tech in Oak Hills, CA - $10511 / month

    VETTED • Hesperia, CA, United States
    serp_jobs.job_card.temporary
    Location : Apple Valley, California.Facility : Pulse Healthcare Services.Provides specialized healthcare services in a clinical setting. Works collaboratively with healthcare team members.Maintains pr...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    CDL-A Driver Leaders - Home Time - Earn Up to $105,000 / Year + Benefits

    CDL-A Driver Leaders - Home Time - Earn Up to $105,000 / Year + Benefits

    Werner Enterprises • Hesperia, California, United States
    serp_jobs.job_card.full_time
    Werner is Now Hiring CDL-A Driver Leaders!.Werner is Immediately Seeking Driver Leaders.Top Performers Earn Up To $105,000 per Year. Make a Lasting Impact as a Driver Leader.Help shape the future of...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted