Entry-Level IT Technician
Launch your IT career while you get paid to learn. Are you tech-savvy, hands-on, and ready to launch your IT career? Gophermods is hiring Entry-Level IT Technicians for our device repair and customer support teams. We provide on-the-job training, tools, and mentorship to help you succeed in the fast-growing field of electronics repair and IT support.
Schedule : MondayFriday No nights or weekends Flexible FT / PT
Location : 1624 New Brighton Blvd, Minneapolis or 711 5th St SW #400, New Brighton
What You'll Do
- Repair & Troubleshoot : smartphones, tablets, laptops, gaming consoles (training provided)
- Customer Support : explain fixes in plain language, answer questions in-store, by phone & email
- Document Work : log parts, tests and notes accurately in our repair system
- Project Work : help prep and repair bulk devices for schools & businesses
- Improve Processes : share ideas, keep your bench organized and safe
What You'll Learn in Year 1
Hands-on mastery of Apple hardware and the most common consumer techStructured mentorship with quarterly growth reviewsCareer pathways into Senior Tech, Store Lead, Manager or HQ IT rolesYou'll Thrive Here If You
Love tinkering with gadgets and solving puzzlesCommunicate clearly with teammates and customers alikeAre reliable, detail-oriented, and able to lift up to 30 lbs.Want a fast, supportive environment where curiosity is rewardedNo prior repair experience requiredretail, hospitality, or help-desk backgrounds translate well.
Benefits That Set the Standard
Health medical, dental, vision (50 % employer-paid)401(k) 4 % company matchTime Off 2 weeks paid PTO + 2 weeks unpaid optionDisability short & long-term coverage includedGrowth internal promotions and leadership training opportunitiesCulture small-team vibe, no weekend shiftsApply Now and start your tech journey at Gophermods today!