Security Account Manager

Responsibilities include :

• Assure that all work schedules for regular and special assignments are designed to provide the service in the most effective and efficient manner possible.
• Assure that overtime and un-billable hours are minimized.
• Ensure that trained and qualified security personnel properly staff all posts.
• Conduct initial orientation and monitor on the job and in-service training of newly assigned security personnel.
• Ensure that all security personnel are aware of and perform their duties in full compliance with the facility security operations procedures and location policies, procedures and regulations.
• Ensure that assigned security personnel are kept up-to date on any modifications to procedures, policies, or regulations.
• Work with management in the development and implementation of sound employee relations, development, and retention programs for the location.
• Counsel, advise, motivate, and (when necessary) provide discipline and positive reinforcement to personnel assigned to the location.
• Schedule and conduct formal and informal employee performance reviews. Prepare and facilitate reviews and approvals for all employee wage / grade changes, promotions, or other changes in job status.
• Schedule standard hours of coverage at least two weeks in advance and ensure that both the working and master schedule is prominently posted for security personnel's review.
• Schedule and supervise special assignments and details at locations as required.
• Prepare all work schedules and weekly payroll time sheets.
• Conduct periodic checks and inspections of assigned security personnel on all shifts to ensure they are properly performing such duties.
• Review and approve all reports, duty logs, etc. submitted by security personnel to the Regional Director of Operations.
• Assure that the site security operations procedures and post orders manual is maintained and regularly reviewed and updated.
• Ensure timely notification of all serious incidents.
• Assume other duties as required by either Client or United Security, Inc