Claims Coordinator

Claims Coordinator

The Claims Coordinator provides administrative and clerical support for the Office of Risk Management's claims management program. This position assists in the intake, tracking, and documentation of claims across Workers' Compensation, Liability, Property, International Travel, and other specialty coverages. The Claims Coordinator ensures accurate record keeping, timely communication with departments and third-party administrators (TPAs), and assists in processing payments and reports. The position also provides limited departmental administrative support, including asset inventory, supply management, and general office coordination.

Job Responsibilities :

• 50%-Claims Administration Support : Maintains claim files and records for all lines of coverage. Assists with claims intake, data entry, correspondence, and report preparation. Ensures timely submission of claims documentation to TPAs, insurers, and internal stakeholders. Tracks claim status and follows up on outstanding items.
• 15%-Communication and Coordination : Serves as a primary point of contact for departmental claim inquiries. Coordinates with faculty and staff to obtain needed claim information and assists in responding to requests from university departments, TPAs, and insurers.
• 15%-Financial and Payment Processing : Assists with processing claim payments, reimbursements, and account reconciliations. Prepares payment documentation and verifies transaction accuracy under the direction of the Assistant Director of Claims Management.
• 10%-Reporting and Data Entry : Maintains claims databases and updates reports with current claim information. Assists in compiling data for internal reports, dashboards, and audits.
• 5%-Departmental Administration : Provides general administrative support to the Office of Risk Management, including property inventory, supply ordering, scheduling, and other clerical duties.
• 5%-Training and Office Support : Assists with scheduling meetings, preparing training materials, and supporting departmental initiatives. Performs other duties as assigned to support risk management operations.

Minimum Qualifications : Bachelor's degree. Experience in an office setting or detail-oriented environment.

Preferred Qualifications : Bachelor's degree with 1 year of experience. Experience in claims administration, insurance, or risk management support desirable. Experience handling confidential information and working in a fast-paced, detail-oriented environment is required. Familiarity with database systems, spreadsheets, and financial reconciliation preferred.

Preferred Certifications / Licenses : Associate in Claims, Associate in Risk Management Certified Risk Management Charter Property and Casualty Underwriter.

Special Instructions : Please submit cover letter, resume, transcripts, any licenses required for the position and 3 references. For questions or concerns regarding the status of your application or salary range, please contact Tiffany Mason at 225-578-3297 or tmason11@lsu.edu.

Posting Date : December 3, 2025

Closing Date (Open Until Filled if No Date Specified) : April 2, 2026

Additional Position Information :

LSU is an Equal Opportunity Employer.